Local Long Term Care Ombudsman – Part-time

• Advocates for residents of licensed nursing homes, homes for the aged, and adult foster care homes in Jackson, Lenawee, and Hillsdale counties.
• Making routine facility visits.
• Interviewing residents.
• Providing information on long term care and residents’ rights to residents and the public.
• Negotiating with facility staff regarding resident concerns.
• Supporting resident and family councils.
• Collaborating with legal and state ombudsman staff.
• Maintaining case documentation.
• Participating in rigorous on-going training.
• Coordinating activities with the other Lansing area ombudsman.

• Strong interpersonal skills.
• Strong communication skills.
• Strong problem-solving skills.
• Strong advocacy skills.
• Strong time management skills.
• Ability to work independently.
• Desire to empower and support vulnerable individuals.
• Understanding of the preferences, needs, and concerns of older people and people with disabilities is essential.
• Experience in the field of aging, health care, and/or long term care is beneficial.
• Experience working with members of minority communities is beneficial.

Demonstrates strong advocacy and communication skills while supporting residents in licensed nursing homes and adult foster care homes. Possesses a deep understanding of the needs and concerns of older individuals and people with disabilities, ensuring their rights and preferences are upheld.