Sales Lead-ANN
Listed on 2026-06-19
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Retail
Retail Sales, Customer Service Rep, Retail & Store Manager
About the Role
As a Sales Lead, you are a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer and associate experiences. You’ll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.
Key Responsibilities- Be a representative of the brand and model personalized customer experience behaviors.
- Assist store leaders with onboarding and developing an effective, highly engaged team.
- Support an inclusive store environment for associates where everyone feels welcome and engaged.
- Uphold the highest visual and operational standards while keeping the focus on the customer.
- Use tools to drive a customer‑focused team environment and profitable business.
- Provide in‑the‑moment feedback and coaching so each associate can bring their best to customer interactions.
- Build productive relationships by sharing ideas and supporting the team.
- Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
- Seamlessly step into the role of manager when needed.
- 6 months of retail sales experience (preferred).
- Management experience (preferred).
- Technology proficient and able to operate a point‑of‑sale system.
- Enjoys communicating and coaching.
- Flexible availability – including evenings, weekends, and holidays.
- Takes initiative in making thoughtful decisions.
- Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.
- 401(k) plan.
- Merchandise discounts and eligibility for discounts at sister brands.
- Professional development and opportunities for advancement across brands.
- Community impact through philanthropic partnerships.
Location:
Store 2958-Jackson Premium Outlets‑ANN‑Jackson, NJ 08527.
Position Type:
Regular/Part time. Pay Range: $16.92–$21.15 hourly USD.
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex, race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected category. The Company is committed to providing reasonable accommodations for job applicants with disabilities.
If you require an accommodation, please contact
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