Administrative Associate -West TN Family Practice-Jackson

Hiring Salary: 18.54/Hourly

Market Range: 05

The Administrative Associate 2 provides administrative support to full-time faculty. This position supports the operational efficiency and compliance of the department, directly contributing to the University’s mission.

• Provides comprehensive administrative support to full-time faculty members, including correspondence, form preparation, document management, call screening, Outlook calendar coordination, Digital Measures reporting, ERAS student uploads, CME requests, quarterly meeting coordination, time‑off requests, and timesheet processing.
• Initiates EMR documentation for transitional care patient visits and coordinates clinical appointments to ensure continuity of care.
• Schedules and coordinates resident home visits, ensuring proper documentation and timely follow‑up.
• Processes and pays invoices for supplies, equipment, and hotel accommodation through DASH; reconciles procurement card transactions for events, food, and registrations.
• Assists Program Manager with program‑related projects and deadlines as needed.
• Drafts, processes, and distributes
• Prepares and submits new vendor documentation for purchases with external companies, annual Program Letters of Agreement (PLAs) and reappointment letters.
• Performs other duties as assigned.

High School Diploma or GED. (TRANSCRIPT REQUIRED)

Two (2) years of administrative experience; OR Associate’s Degree in lieu of experience.

• Strong planning and organizational skills with the ability to manage workload independently and consistently meet deadlines.
• Excellent written and verbal communication skills; able to build and maintain positive relationships with residents, faculty, and staff.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) with strong time management and multitasking abilities.
• Flexible availability, including after‑hours responsiveness via email or cell phone as needed.
• Proven ability to initiate conversations and effectively engage potential clients.