Program Assistant

Job Details:
Level: Experienced –

Job Location:

USVETS Houston Main, Houston, TX 77070 – Position Type:
Full Time – Education Level: 4 Year Degree – Salary Range: $21.78‑$27.00 hourly – Travel Percentage:
Negligible – Job Shift: Day – Job Category:
Admin - Clerical

Under the direction of the Operations Manager, the Program Assistant is responsible for enhancing organizational support of programs through client record retention, client program fee collection, petty cash distribution and tracking, invoice reconciliation, supply ordering, event coordination, and aiding the overall operation of programs to best serve veterans.

• Oversee and maintain central databases of clients and program information, ensuring compliance with grant‑mandated systems
• Support the Case Management department in maintaining files, preparing for audits, and correcting any deficiencies
• Collect and track program rents, providing receipts to clients, maintaining rent calculation worksheets and waivers, and supplying reports to Program staff
• Collect, reconcile, track, and deposit site cash accounts, money orders, and checks such as donations received or store revenue
• Monitor and maintain supply inventory, coordinate purchases with approval, submit purchase orders, allocate expenses, and monitor vendor balances
• Coordinate with Program staff for requesting supportive service funds to meet client needs
• Assist with accounting functions and coordinate with Accounts Payable to ensure all deposits and expenses are posted timely
• Assist with grant applications, reports, budget tracking, and billings
• Record cash and in‑kind contributions and maintain a database of contributors for mailings and solicitations to support programs
• Coordinate shipping and post office mailings and track receipt of products and donations
• Plan annual and other periodic events for donors, partners, clients, and staff
• Assist with program‑specific activities such as client screenings, eligibility assessment, intake documentation, and orientation
• Assist with human resources activities, including posting positions, pre‑screening candidates, scheduling interviews, coordinating orientation and training, and tracking evaluation and eligibility dates
• Assist supervisors with coordinating staff training and ensuring proper payroll allocations
• Assist with maintaining the Operations Manual and regularly reviewing and updating program and organization policies
• Provide direct and confidential support to management, staff members, and interns
• Perform other duties as assigned

• Bachelor's Degree in Social Services, Accounting, Non‑Profit Management or related field (or two years of relevant experience may substitute for a degree)
• Strong computer skills and proficiency in Microsoft Office
• Highly organized with attention to detail
• Able to work independently and responsibly
• Excellent communication skills, both oral and written
• Knowledge of veteran issues, homelessness, and local services is a plus
• Enthusiasm, positive attitude, team player, flexibility, and creativity
• Ability to listen, take direction, and make sound decisions
• Ability to organize and implement both short‑term and long‑term projects and programs

Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision, and Company matching 401(k)