Administrative Assistant

Administrative Assistant

$45,000-$60,000 annually, depending on experience

Full-Time | Jackson, TN Monday-Friday | 7:30 AM-4:30 PM

Matlock Mechanical is a nationally recognized mechanical contractor specializing in commercial and industrial HVAC and plumbing projects across the United States. Based in Jackson, TN, we are known for quality work, operational excellence, and long-standing client relationships. We're seeking a proactive, detail-oriented Administrative Assistant with strong Service Titan experience to support our accounting and administrative team while helping improve workflows and maximize the platform's capabilities across our growing company.

• Support day-to-day accounting and administrative operations
• Help optimize and expand the use of Service Titan across the organization
• Maintain accurate records and documentation
• Assist with reports, spreadsheets, correspondence, and other administrative tasks
• Help identify opportunities to improve processes and workflow efficiency
• Communicate professionally with team members, customers, and vendors
• Manage multiple priorities while maintaining accuracy and confidentiality

• High school diploma or equivalent
• 2+ years of office administration or accounting experience
• Hands-on Service Titan experience is a must
• Experience with job costing, accounting functions, dispatch, and/or reporting
• HVAC, plumbing, electrical, construction, or related trade experience is a plus
• Proficiency in Microsoft Office, including Excel, Word, and Outlook
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Professional, positive, and dependable demeanor
• Ability to handle confidential information appropriately

• Stability: Our management team has worked together for more than 30 years.
• Career Growth: We're looking for someone who wants to grow with the company and take on additional responsibilities over time.
• Supportive Culture: We value teamwork, collaboration, and strong employee relationships.
• Industry Reputation: Join an established company recognized for quality, professionalism, and expertise in commercial and industrial mechanical contracting.

• 100% company-paid medical insurance for the employee
• Dental and vision coverage,
• 401(k) with up to a 3% company match,
• Company-paid life insurance,
• Short-term and long-term disability insurance,
• 5 paid holidays,
• Paid vacation:
  • 1 week after 1 year of service,
  • 2 weeks after 3 years of service,
• Paid professional training and development opportunities,
• Annual company Christmas party

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.