Senior Product Manager

Senior Product Manager

Reports To:

VP of Product Management

As a Senior Product Manager at a leading, innovative SaaS home care software company, you will play a critical role in shaping and advancing our core home care platform. You will be responsible for identifying product and feature opportunities driven by deep customer insight, market dynamics, and emerging industry trends. This role requires strong ownership in defining product success, aligning cross‑functional teams, and driving a clear, compelling product vision across the organization.

You will operate in a highly iterative, fast‑moving environment where modern AI‑enabled tooling accelerates the path from idea to validation. Success in this role requires not just speed, but strong judgment—balancing rapid experimentation with thoughtful, data‑informed decision‑making.

• Align product strategy with market demand through ongoing market research, competitive analysis, and win/loss insights.
• Develop a deep understanding of existing customer needs through direct engagement and close collaboration with Customer Success and Support teams.
• Identify and analyze prospect needs in partnership with Sales and Marketing, supported by home care industry research.
• Collaborate with executive leadership to ensure product direction aligns with overall company strategy and long‑term vision.
• Represent the product in client engagements, industry conferences, and prospect discussions as needed.
• Drive successful product delivery through disciplined execution, including opportunity sizing, defining product appetite, building roadmaps, writing clear product requirements, partnering with UX, and tracking adoption and performance metrics to measure success.
• Lead cross‑functional go‑to‑market efforts across Product, Engineering, Sales, Marketing, and Support.
• Partner with fellow product leaders to prioritize high‑impact initiatives, align on resource investment, and frame problems effectively for design and development.
• Leverage AI‑assisted tools and rapid prototyping techniques during product shaping and development to accelerate feedback cycles, validate assumptions early, and reduce risk through iterative learning.
• Collaborate closely with Engineering to co‑create solutions that take advantage of modern development velocity and emerging technologies.

• Bachelor’s degree in a business‑related field or equivalent professional experience.
• Minimum of 3 years of product management experience.
• Experience working across key product domains including sales, marketing, and software development.
• Ability to manage multiple initiatives simultaneously in a fast‑paced environment.
• Willingness to travel up to 20% as needed.
• Proficiency with product management and development tools such as Jira or similar platforms.
• Strong understanding of modern product management principles and methodologies.
• Excellent analytical thinking and problem‑solving skills.
• Strong communication and cross‑functional collaboration abilities.
• Highly organized with strong time management skills.
• Attention to detail with a focus on delivering high‑quality outcomes.
• Creative and innovative mindset with a bias toward action.
• Comfort leveraging AI tools (ChatGPT, Claude, Cursor, etc.) to accelerate research, draft product specifications, explore edge cases, and prototype ideas—paired with sound judgment on when human insight is essential.

• Experience in home care, healthcare, or a related regulated industry.
• Familiarity with Shape Up methodologies, particularly experience with product work.

• Salary (TBD based on job experience and skill level)
• Medical insurance is covered in full for the employee (Medical, Dental and Vision)
• 401K with competitive company matching
• Competitive vacation, sick leave, and holidays
• Company will provide laptop and other needed computer equipment