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Sr. Delivery Manager

Job in Jackson, Madison County, Tennessee, 38303, USA
Listing for: mPulse
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Change Management
  • IT/Tech
    Change Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Position Summary

The Senior Delivery Manager owns strategic-level roadmap planning and end-to-end delivery for multiple or highly complex products and programs. This role operates with significant autonomy, drives product roadmap strategy in partnership with product and technology leadership, and serves as a senior point of contact for cross‑functional and senior stakeholders. Senior Delivery Managers also mentor Delivery Managers and Delivery Analysts within the team.

Key Responsibilities
  • Own and manage the strategic-level product roadmap, partnering with product, engineering, and business leadership to define priorities, sequencing, and long‑range delivery plans
  • Lead quarterly and annual roadmap planning cycles, ensuring alignment between strategic goals and delivery capacity
  • Drive roadmap communication to senior stakeholders, translating business priorities into actionable delivery commitments
  • Lead end‑to‑end delivery planning, execution, and tracking for multiple complex programs or products
  • Drive estimation processes including effort sizing, capacity planning, and forecasting
  • Lead detailed requirements sessions, ensuring clarity, completeness, and traceability across work streams
  • Identify, assess, and proactively mitigate delivery risks and dependencies across the roadmap
  • Mentor and guide Delivery Managers and Delivery Analysts, providing feedback and coaching
  • Contribute to the development and improvement of team delivery standards and frameworks
  • Produce and present roadmap status reports and executive‑ready program updates
Qualifications
  • 6–9 years of experience in delivery management, project management, or a related field
  • 4–7 years of direct experience as a Delivery Manager or equivalent role
  • Demonstrated experience owning and managing strategic product roadmaps
  • Strong facilitation skills for roadmap planning, requirements gathering, and estimation workshops
  • Experience working with senior stakeholders and cross‑functional leadership to align on priorities
  • PMP, CSM, or equivalent certification preferred
  • Proficiency in roadmap and delivery management tools such as Jira, Aha!, Smartsheet, Azure Dev Ops, or similar
Core Competencies
  • Strategic roadmap ownership and planning
  • Complex program and stakeholder management
  • Requirements leadership and facilitation
  • Estimation and forecasting accuracy
  • Mentorship and team development
  • Executive‑level communication

If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility‑related concern, please do not hesitate to reach out to our People Ops and Recruiting team at

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