Payroll Resource

Payroll Resource

Position Type:
Full Time, Employee

Number of Positions Available: 2

Salary Range: $20-$30 DOE; may be eligible for bonus

Location (Remote):
We are seeking candidates to support our Midwest Market, which includes Nebraska, Iowa, South Carolina, and Wisconsin.

Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast‑growing post‑acute care industry. ESI provides service and support to over 350 facilities in the long‑term care continuum that employ over 48,000 employees. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back‑office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting.

This structure allows the onsite leaders and caregivers to focus on day‑to‑day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource – our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously.

We want an individual in this role who will demonstrate these values through actions and words.

The primary purpose of your job position is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance and effective communication to an assigned portfolio of field operations Executive Directors (or their delegates) and HR and Payroll Representatives. In this role you will oversee and support payroll functions for a portfolio of assigned affiliated companies – companies may encompass multiple states in a variety of skilled nursing and assisted living markets.

You will strive to provide exceptional and high‑integrity customer service and timely ongoing communications for operations staff in support of all payroll policies and procedures. Additionally, you will coordinate related HR and Benefits customer service with respective service center teams.

• Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives.
• Oversee/Support payroll functions for a portfolio of assigned affiliated companies. Companies may encompass multiple states in a variety of skilled nursing and assisted living markets.
• Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, Benefits, Payroll, IT/Systems within portfolio of assigned companies.
• Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures. Coordinate related HR and Benefits customer service with respective service center teams.
• Assist, research and provide guidance with field Payroll Representatives for customer service questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents.
• Coordinate/gather operational field driven requirements for shift differentials and incentive pay programs. Partner with Payroll Manager, Payroll Team Lead and IT/Systems to implement requested changes.
• Assist and provide guidance on standard and ad‑hoc payroll reporting to field operations staff.

• Administer, collect and record pay‑period control document sign‑offs for all assigned affiliated companies.
• Research, coordinate and resolve routine pay‑period banking exceptions for checks and ACH errors and reissues.
• Consult with the garnishment/withholding order team to process periodic adjustments when directed.
• Perform pay‑period audits, controls and reconciliations for assigned affiliated companies. Resolve any issues, errors, exceptions on a timely basis.
• Ensure periodic checklists, tasks, audits and controls are completed timely and accurately for all assigned affiliated companies to support centralized payroll close and settlement.
• Assist/Coordinate training…