Sr Business Strategist, Transformation Enablement

The Sr. Business Strategist plays a critical role in developing and executing transformation enablement strategies for the Fed Ex Data & Technology (D&T) organization. Serving as a guide for Organizational Change Management, Culture, Employee Experience, and Leadership Development within a technology environment, this role supports strategy articulation, embeds change practices, and mobilizes leaders to execute within a complex, enterprise-level digital transformation.

The successful candidate will foster strong stakeholder relationships from key internal and external partners and ensure team members and leaders have clear line of sight to Data & Technology’s strategic direction and the connection and behaviors needed to achieve our future state and business objectives.

• Drive Transformational Change: Lead forward-thinking change management strategies that drive cultural alignment, positive mindset shifts, and enthusiastic stakeholder adoption in support of long-term organizational transformation.
• Enable Change Governance: Support governance decision-making around change priorities, manage alignment across forums, and translate leadership decisions into operationalized change narratives.
• Track & Measure Adoption: Define and operationalize change adoption metrics, leader engagement dashboards, and transformation outcome tracking to provide leadership visibility into change effectiveness and course corrections.
• Shape the Narrative: Support change management methodologies to identify key strategic issues, using data sources to build a cohesive transformation narrative and a clear vision statement for Digital Transformation.
• Advise & Influence Strategy: Evaluate strategic objectives, formulate direction, and influence decision-making based on business trends, data analytics, and strategic frameworks.
• Culture Mobilization: Understand enterprise culture values and map the digital transformation change journey to a detailed and targeted change and culture plan supporting all levels of Data & Technology.
• Drive Leadership and Manager Alignment: Conduct leadership action planning to turn leaders into change agents who understand and communicate the need for change.

• Leadership Alignment: Remarkable ease championing leadership conversations and forums, helping align leaders on a shared vision critical to strategic execution and measurable outcomes.
• Vision Translation: Experience working closely with leadership to translate their vision into effective strategic narratives, particularly the emotional case for change that turns understanding into belief and belief into action.
• Program Management: Provide operational program management for change implementation, sequencing culture activities, and managing dependencies across work streams.
• Navigating Ambiguity: Demonstrated ability to lead teams or projects through high ambiguity, driving a framework for delegation and accountability within a multi-year Digital Transformation.
• Inspiring Communication: Strong communication and presentation skills, with a proven ability to develop clear, memorable, and inspiring vision statements aligned to the transformation intent.
• Cross-Functional Collaboration: Proven ability to build relationships across the core pillars of Digital Transformation.
• Business Acumen: Deep understanding of the impact of technology trends, such as AI enablement at scale and technology modernization.

• Bachelor’s Degree in a quantitative business field or a closely related technical specialized field.
• Three (3) years of related work experience focused on Change Management and Communications, specifically enablement in strategy development, planning, and support of a technology organization.
• Experience enabling transformational change management methodologies, focusing on embedding "lifestyle shifts" within a technology environment.
• Organizational change management certification (CCMP, Prosci, etc.) is preferred.
• A related master’s degree may offset two (2) years of the experience requirement.

• Advanced certification in change management or related disciplines.
• Experience…