Office Manager - Decatur

About Massey Services

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades.

Compensation: $18.00 - $20.00/hr we offer a complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, holidays, tuition reimbursement, direct deposit, short & long term disability, and much more.

• Answer incoming customer calls in a courteous and professional manner, resolving customer inquiries, requests, billing questions, and scheduling service.
• Welcoming prospective new customers interested in learning about our services.
• High volume outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments.
• Daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing.

• High School Diploma or GED at a minimum.
• Previous experience with customer service on the phone.
• Strong problem solving skills.
• Excellent computer, typing, and 10-key skills.
• Time management talent and a sense of urgency.
• Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace. Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades.