Universal Banker

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Full Time Jackson, TN, US

4 days ago Requisition

• Assist members with all financial transactions.
• Meet and exceed Leaders Credit Union’s established member service standards in all member and coworker interaction.
• Assist members in an efficient manner while maintaining service standards.
• Maintain accurate and complete information on member accounts.
• Work directly with our members to assist in their financial growth through product referral
• Provide members with excellent service through digital interactions

Our hours are 8:00 am to 5:00 pm Monday through Friday, and drive-throughs are open until 6:00 pm on Fridays. The 6:00 hour is covered on a rotating basis. Select branches are open from 9:00 to 1:00 on Saturdays. Saturdays are covered on a rotating basis. Working Saturdays does have it perks! We offer Saturday pay, which means time and a half, no matter how many hours you have worked during the week.

Sometimes giving top-notch member service may require a little overtime, but we value work-life-balance and do our best to limit this.

• Has a high school education
• 6 months or more of financial institution experience would be preferable
• Excellent verbal and written communication skills
• Provide prompt, accurate, friendly, and professional service to all credit union members and coworkers

• Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan (just to name a few!) Our Human Resources team is always looking to make sure that our benefit packages are competitive.
• Work with a mission! Our mission statement isn’t just something written on a billboard, we truly look to “power your passion and make lives better.” This mission is lived out by member facing personnel as well as our back-office employees.
• Extensive training! We go to great lengths to make sure you know your job responsibilities and are comfortable through a very thorough training process. But our training goes beyond that. We offer monthly classes on everything from mortgage products to conflict resolution. We give you the tools you need to succeed.
• Room for growth! At Leaders, you are only limited by your own ambition. Being part of a quickly growing financial institution leaves room for personal growth, and we do our best to promote from within whenever possible.