Senior Director, Customer Success Strategy
Job in
Jackson, Madison County, Tennessee, 38303, USA
Listed on 2026-06-21
Listing for:
Genesys
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Genesys is seeking a Sr. Director of Customer Success Management to lead a dedicated team of Customer Success Managers in Tennessee. This key role is focused on driving customer growth and retention, advocating for clients' journeys, and coordinating effective strategies.
The ideal candidate possesses over 10 years of experience in customer success within a SaaS context and a strong educational background. The role comes with competitive compensation and comprehensive benefits, fostering professional growth in a supportive environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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