Automotive Service Advisor

Sullivan, United States | Posted on 07/23/2026

THE BESTSERVICE ADVISORS DON'T JUST WRITE REPAIR ORDERS... They Build Trust. Create Relationships. Drive Results.

Elite Service Advisor Opportunity

The average

Service Advisor checks customers in and out.

The best Service Advisors build lifelong relationships.

If you'repassionate about delivering an exceptional customer experience, enjoy helping people, and thrive in a fast-paced environment where every day is different, wewant to meet you.

We'relooking for professionals who believe customer service isn't just part of thejob—it's the reason for the job.

This isn'tjust another advisor position.

It's an opportunity to build a career with a dealership that invests in its people,rewards performance, and believes great employees deserve great opportunities.

• Yougenuinely enjoy helping people.
• Youcommunicate with confidence and professionalism.
• You thrive under pressure and stay organized.
• You don'twait to be told what to do—you take initiative.
• You understand that honesty builds trust and trust builds lifelong customers.
• You seeevery interaction as an opportunity to exceed expectations.
• You believedetails matter because customer experience matters.

• Welcomeevery customer with professionalism and enthusiasm.
• Listenfirst. Recommend second.
• Clearlyexplain vehicle maintenance and repair recommendations.
• Keepcustomers informed through proactive communication.
• Coordinaterepairs with technicians and the parts department.
• Delivervehicles on time while creating an outstanding ownership experience.
• Buildlong‑term customer relationships that keep people coming back.

• High Customer Satisfaction Scores
• Strong Customer Retention
• Exceptional Communication
• Consistent Maintenance Recommendation Acceptance
• Repeat Customers Who Ask for You by Name

• Competitive salary plus performance incentives
• Medical,dental, and vision benefits
• Paid vacation and holidays
• Paid training and career development
• Industry-leading technology and support
• Acollaborative, high-performing team
• Clear opportunities for advancement

• People wholove solving problems.
• People whocare about customers.
• People whoenjoy learning.
• People whoembrace accountability.
• People whotake pride in doing things the right way.
• If you'remotivated by growth, teamwork, and making a difference every day, you'll feelright at home.

We're not looking for someone to simply write repair orders.

We'relooking for someone who wants to become the most trusted person our customersmeet.