Strategic Client Success Lead, BillReview IQ
Job in
Jackson, Madison County, Tennessee, 38303, USA
Listed on 2026-08-08
Listing for:
Sedgwick Claims Management Services Ltd
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Sedgwick Claims Management Services Ltd is seeking a Senior Customer Success Manager for Bill Review IQ. This role manages large national and international client accounts, driving retention and growth through strategic engagement and advanced reporting.
The Senior CSM serves as the senior liaison for clients, oversees complex service delivery, negotiates renewals, and guides expansion opportunities with cross-functional teams.
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