Home Care Service Coordinator

Position Summary

This position is responsible for scheduling and supervising in‑home care workers and clients in the following counties:
Benton, Carroll, Chester, Crockett, Decatur, Dyer, Gibson, Hardeman, Hardin, Haywood, Henry, Henderson, Lake, Madison, McNairy and Obion. It supports the overall branch operation and the delivery of services to our disabled and elderly population.

Full Time:
Monday through Friday 8 am to 5 pm with rotating on‑call weekend once a month as needed.

Addus Home Care, 409 Walker Rd Ste E, Jackson TN 38305

• Medical, Dental and Vision Benefits
• Monthly Bonus
• Mileage Paid
• Daily Pay
• Paid Time Off
• Retirement Planning
• Life Insurance
• Employee discounts
• Mileage Reimbursement

• Creates work schedules by entering schedules into the system and managing changes for client schedules due to client requests, illness, vacation or leaves of absence.
• Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
• Supports agency staff in delivering high‑quality services to each client while ensuring services align with the client's care plan.
• Performs in‑home visits in accordance with state regulations, including new admissions and routine supervisory visits.
• Assists in reportable event management and complies with internal and external departments.
• Is willing to travel within the territory; approximately 60% travel, 40% in office.
• Other duties as assigned.

• Must have a high school diploma or equivalent.
• Requires 1 year of office experience.
• Experience with Electronic Visit Verification Systems preferred.
• 1 year of caregiving/personal care desirable.
• Must be willing to travel.
• Interpersonal, organizational and communication skills.
• Computer skills, ability to work in multiple systems.
• Must have reliable transportation.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.