Relationship Banker II; Channing Way Branch

Thank you for your interest in Regions. We are looking for a results-driven customer-focused Relationship Banker II who can identify customer needs and offer appropriate financial products and guidance to help customers achieve their financial goals.

• Achieve branch targets by identifying customer needs and providing guidance on Regions’ solutions
• Conduct outbound calls using lead lists to expand existing relationships and acquire new customers
• Educate customers on Regions’ Consumer and Business products and services, including loan and deposit types
• Educate customers on digital banking solutions (mobile, online, ATM) to make banking easier
• Provide a consistent optimal customer experience, including greeting customers and processing transactions as needed
• Own and resolve customer issues
• Refer customers to internal experts when complex goals and needs are identified
• Follow bank processes and procedures; adhere to applicable laws and regulations; manage and report operational risks as part of the branch team

This position requires tracking hours in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the official registry for more information.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer regularly, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods
• Ability to lift up to 20 pounds

• Bachelor’s degree
• Life Insurance License
• One year of cash-handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Position Type:
Full time

Pay ranges are job-specific and provided as a reference for compensation decisions. The final pay is determined by experience, skills, knowledge, and performance. This role is eligible to participate in a commission incentive plan. Benefits include paid vacation/sick time, 401(k) with company match, medical/dental/vision, disability coverage, health savings account, flexible spending accounts, life insurance, parental leave, Employee Assistance Program, and volunteer opportunities.

Benefits and plans may change at Regions’ discretion. For more information, see Regions’ benefits page.

Jackson, Tennessee

Regions is an Equal Opportunity Employer, including Disabled/Veterans.

Applications are accepted electronically through Regions’ career site for a minimum period of five business days from posting. Some positions may remain open longer due to business needs.