Housing Coordinator

Purpose of Job

The purpose of this classification is to assist in implementing the Knox County Home Rehabilitation (KCHR) Program.

• Meet with homeowners to inspect their residences and discuss types of assistance available under the KCHR Program.
• Prepare scopes of work detailing the extent of rehabilitation work to be performed.
• Coordinate any required architecture and engineering assessments, and ensure all work is in compliance with the required building permits and codes inspections throughout the project.
• Prioritize work based on alignment with KCHR policies and procedures.
• Oversee home improvements conducted by contractors, including determining necessity of change orders as needed.
• Verify job completion and ensure homeowners receive contractor and equipment warranties.
• Provide support to division director and KCHR team.

• Respond to and report immediately if called upon by local, regional or central office supervisors, as part of a coordinated emergency response by the Knox County Mayor’s Office.
• Ensure regular, punctual attendance during scheduled work hours.
• Perform other duties as required.

• Associate degree in related field required.
• One-year related experience.
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities that may be considered for employment into the position.

• N/A
• Ability to use Microsoft Word, Excel, and PowerPoint.
• Excellent customer service skills. Excellent organizational skills and high attention to detail.
• Proficient in use of PCs, tablets, smartphones and other electronic devices.
• Ability to work in a position of moderate complexity.
• Ability to effectively communicate with local, state, or federal agency personnel, community leaders, and the public.
• Ability to work cooperatively as a member of a team.

This position requires the following physical abilities:
Ability necessary to complete only occasional light physical activity.

Knox County Government is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Knox County Government may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.