PRN Ambulatory Social Worker Care Manager

Job Summary

The Ambulatory Social Worker Care Manager (ASWCM) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, and evaluation appropriate to the scope of licensure. The ASWCM helps patients and their families address and resolve the social, financial, and psychological problems related to their health condition.

The ASWCM identifies options and advocates for services to meet the patient’s and family’s comprehensive needs with available resources to promote quality cost‑effective outcomes. ASWCM helps people assess and solve problems in their lives. Challenges range from physical and mental illness to domestic violence; additional duties depend on the type of population served. The ASWCM systematically intervenes to provide clinical social work to patients and their families who experience complex psychosocial needs.

The ASWCM will provide assistance with eligibility determination for social programs, as well as assist in qualifying for community assistance from a variety of sources or agencies. The ASWCM offers crisis intervention and/or mental health assessment to patients and families, coordinates and facilitates the development of a multidisciplinary plan of care for high-risk patient populations. This role will participate in interdisciplinary team meetings to ensure that psychosocial issues are addressed as required across the continuum of care.

The ASWCM participates in quality improvement activities, exemplifies professionalism, and promotes a customer‑friendly environment by utilizing social work professional behaviors when interacting with patients, families, and staff members.

• Master’s in Social Work
• Certified Case Manager required within 2.5 years of employment
• Basic Life Support from a hospital‑based American Heart Association (AHA) approved program
• Licensed Clinical Social Worker (or) Licensed Master Social Worker in the State of Texas
• One year of work experience in Care Management, Quality Management, or Discharge Planning (Preferred)
• Two years of experience as a social worker in healthcare (Preferred)
• One year of management experience (Preferred)
• Above‑average verbal communication skills, heavy public contact
• Exceptional verbal public speaking
• Writing and correspondence skills
• Writing and reports skills
• Spanish language preferred
• Proficiency in MS Word and personal computer

Knowledge/Skills/Abilities: Analytical abilities, mathematics, medical terminology knowledge.

Flexible, holidays, on‑call, eligible for telecommute, travel, weekends.

Equipment operated: PC and office equipment related to job duties.