Medical Assistant

Become a part of our caring community

Why this role exists:
Our Medical Assistants help make sure everything runs smoothly between checking in and seeing the doctor. They prepare patients by bringing them to the exam room, doing basic health checks, and explaining things clearly and kindly. By doing this, they help make sure patients get good care and doctors can work more efficiently.

How You'll Make an Impact:
In this onsite position, you report to the Center Administrator and take on a more specialized role. Instead of just helping with procedures, you become a Patient Specialist. Your main job is to make sure patients are fully prepared before the doctor sees them. By doing this, you allow the doctors to concentrate only on making medical decisions, because everything else is complete.

Beyond standard vitals, you will perform "Intake," including medication and allergy verification, patient history documentation, and conducting validated screenings as needed (e.g., PHQ-2, Fall Risk, etc.).

Manage the EMR inbox using specific routing rules to handle patient messages, lab results, and medication adherence follow-ups with pharmacies. Your goal is a same-day "touch" for all tasks to maintain clinical flow.

Your role is to make sure patients really understand what they need to do next. You do this by asking them to repeat back the instructions in their own words (the loop-back method). This helps avoid mistakes or confusion, so things don't have to be redone, and helps patients stay healthier.

We assess requirements practically. During the application and interview process, we will ask you to demonstrate these.

• HIPAA & Safety policies – Protects privacy and follows safety requirements.
• Infection prevention and OSHA – Applies infection control and safety standards.
• Computer literacy

• Delivers responsive, patient-centered support
• Accurately records patient care information
• Applies practical patient care techniques
• Recognizes, manages emotions effectively
• Works effectively across professional teams
• Conveys information clearly and compassionately

• Recognize risks and workflow needs in real time
• Perform clinical tasks safely and consistently (assessed in demonstration)
• Maintain accuracy across repetitive tasks
• Communicate clearly and be easily understood
• Perform basic calculations accurately

• Current or in progress BLS certification (for certain levels or state required)
• Graduated from MA training program or at least 3 years experience
• Right to work in the United States
• Work the assigned clinic hours

• Document screenings using approved, standardized tools
• Follow safe vaccine administration standards
• Route messages to support care POCT and specimen handling
• Value-based care fundamentals

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$48,300 - $65,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of…