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Restaurant & Operations Manager

Job in Jackson, Madison County, Tennessee, 38303, USA
Listing for: Lucky Strike Entertainment
Full Time position
Listed on 2026-06-26
Job specializations:
  • Hospitality / Hotel / Catering
    Food & Beverage, Catering
  • Restaurant/Food Service
    Food & Beverage, Catering
Job Description & How to Apply Below

Who We Are

Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the world, offers 360 upscale and traditional Bowling Centers, five expansive Waterparks, a large Amusement Park in California, and 10 upscale Boomers Family Entertainment Centers in major markets. Since 1997 we’ve grown from a single bowling center to a powerhouse company with 14,000 associates and nearly $1.4 billion in annual revenue.

Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

Overview

The role:

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

What You’ll Do
  • Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
  • Drive revenue through sales‑focused service, upselling, guest engagement, and event support
  • Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
  • Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
  • Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
  • Ensure the center is operationally ready and guest‑ready through every high‑volume shift
What You’ll Bring
  • 3 or more years of leadership experience in restaurant, hospitality, or high‑volume food and beverage operations
  • A proven ability to drive food and beverage sales and build teams that deliver it consistently
  • Experience training and developing hourly leaders in fast‑paced environments
  • A floor‑first management style with a strong read on guest experience
  • Solid financial acumen including labor, food cost, inventory, and P&L contribution
  • Comfortable lifting up to 50 lbs and standing or walking for extended periods
  • Flexible availability including nights, weekends, and holidays
What You’ll Get
  • Medical, Dental, and Vision plans to select from based on your needs
  • Wellness resources to help you along your wellness journey
  • 401(k) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Perks:
    Bowling, Boomer’s, and Waterpark discounts, Retail discounts, Event discounts, and more!
Benefits

Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:
Lucky Strike Entertainment Benefits

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