Business Systems Analyst

Business Systems Analyst

Location: Jackson, TN
Job Type: Full-Time, Onsite
Salary: $60,000 annually

American Bath Group is seeking a detail-oriented and analytical Business Systems Analyst to join our Logistics team in Jackson, Tennessee. Reporting directly to the Systems & Analytics Manager, this role plays a key part in supporting business processes, system optimization initiatives, operational reporting, and data-driven decision-making across our logistics organization.

This is an excellent opportunity for a professional who enjoys solving business challenges, improving processes, and partnering with stakeholders to develop system-based solutions that drive operational efficiency and performance.

The Business Systems Analyst serves as a critical link between business operations and technology, helping identify opportunities for process improvement, system enhancements, and reporting solutions. The successful candidate will work closely with cross-functional teams to understand business requirements, analyze data, optimize workflows, and support ongoing systems initiatives within the logistics function.

• Analyze business processes and identify opportunities for increased efficiency and effectiveness.
• Support and maintain business systems used within logistics and operational functions.
• Gather, document, and translate business requirements into system solutions and process improvements.
• Develop and maintain operational reports, dashboards, and analytics tools to support decision-making.
• Collaborate with internal stakeholders to identify system enhancement opportunities and troubleshoot issues.
• Monitor system performance and recommend improvements to support business objectives.
• Assist with testing, implementation, and validation of new system functionality and process changes.
• Analyze operational data and provide actionable insights to improve performance.
• Create and maintain documentation for business processes, system workflows, and reporting procedures.
• Support continuous improvement initiatives across logistics and supply chain operations.

• Bachelor's degree in Business, Information Systems, Supply Chain, Analytics, or a related field, or equivalent combination of education and experience.
• Experience supporting business systems, reporting, analytics, or process improvement initiatives.
• Strong analytical and problem‑solving skills.
• Ability to gather requirements and communicate effectively with both technical and non‑technical stakeholders.
• Proficiency with Microsoft Excel and reporting tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast‑paced environment.

• Experience with in manufacturing, distribution, logistics, transportation, or supply chain environments.
• Experience with ERP systems, business intelligence tools, or operational reporting platforms.
• Knowledge of process improvement methodologies and business process mapping.
• Familiarity with SQL, database reporting, or data visualization tools is a plus.

• Analytical and data-driven.
• Curious and solutions-oriented.
• Comfortable collaborating across departments.
• Skilled at identifying inefficiencies and recommending improvements.
• Effective at translating business needs into practical system solutions.
• Motivated to support operational excellence through technology and process optimization.

• Annual base salary of $60,000.
• Full-time position with a standard 40‑hour work week.
• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off and company‑recognized holidays.
• Retirement savings opportunities.
• Professional development and career growth opportunities.

This is an onsite position located in Jackson, Tennessee. No routine travel is required; however, occasional optional travel opportunities may be available.

Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future.

American Bath Group is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.