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Cloud-Focused IT Support Specialist; Tier 1
Job in
Jackson, Madison County, Tennessee, 38303, USA
Listed on 2026-07-14
Listing for:
Madison County
Per diem
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support, Cybersecurity, Systems Administrator
Job Description & How to Apply Below
Madison County's Information Technology department seeks a Technical Support Officer (Tier
1) to provide frontline support to county staff. You will handle hardware, software, and basic network issues primarily via email, phone, chat, and remote tools in a cloud-centric 2025 environment.
You will log, track, and resolve incidents while following zero-trust principles, MFA, and county cybersecurity policies. On-site work and occasional on-call shifts are required.
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