Sr. Supply Chain Manager, First Mile, NA AMXL LRP

Sr. Supply Chain Manager, First Mile, NA AMXL LRP

Job :  |  Services LLC

Amazon Extra Large (AMXL) owns the P&L and end‑to‑end (E2E) customer experience for large, heavy, and bulky products, consolidating strategy, analytics, tech, operations, warehousing, fulfillment, transportation, and delivery. AMXL offers special handling such as Room of Choice delivery, Haul‑Away, and Installation/Assembly, and operates in NA, EU, JP, and IN.

• Serve as the single‑threaded leader for the North America (US and Canada) AMXL First Mile full‑year plan, owning every inbound cross dock and fulfillment center key metric at the weekly and site level from mid‑term plan through year end, and refreshing each quarterly cycle.
• Own the full set of inbound and fulfillment metrics: site and regional volume distributions, ship units, inbound freight, processed receipts, inbound and outbound transfers, on hand inventory, and customer and vendor returns.
• Set inventory placement and inbound flow strategy across inbound cross docks including redistribution nodes for direct imports and third‑party seller inventory, and fulfillment centers.
• Surface and mitigate site and regional risk for storage, inbound, and outbound capacity and inventory placement with consideration of weeks of cover, transportation capacity, and carrier strategy.
• Drive leadership alignment to lock challenging but achievable quarterly commitments and gain approval of the optimal plan, owning the handoff to finance, transportation, and planning teams.
• Invent and simplify planning mechanisms, models, and automation that streamline forecasting, validation, and data transfer across all time horizons.
• Develop plan‑over‑plan metric bridges and communicate strategy, changes, risks, and trade‑offs clearly to senior leadership.

You own the full‑year inbound and fulfillment plan for every US and Canada AMXL inbound cross dock and fulfillment center. You start where strategy and risk meet: reading demand, weeks of cover, and capacity signals to optimize the flow of inventory and mitigate risk related to storage, inbound, or outbound capacity. You shape inventory placement and site‑level distributions, partner with science, finance, transportation, and operations to pressure‑test inputs, align leaders on the trade‑offs, lock the commitments that drive carrier and capacity strategy, and invent mechanisms that sharpen the next plan.

AMXL's Long Range Planning team owns the quarterly and full‑year plan for AMXL's end‑to‑end supply chain. We set challenging but achievable targets and turn strategy into a plan committed at senior levels that steers every vertical. Our mission is to benchmark a world‑class heavy and bulky supply chain in customer experience, speed, sustainability, and cost.

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end‑to‑end delivery, and communicating results to senior leadership

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Base salary range:
USA, AZ, Tempe -  -  USD annually
USA, CA, San Diego -  -  USD annually
USA, GA, Atlanta -  -  USD annually
USA, TN, Nashville -  -  USD annually
USA, WA, Bellevue -  -  USD annually

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.