Consumer Banking Manager

• Drive market performance through strategic planning, client experience enhancement, and workforce optimization
• Develop and implement competitive performance plans
• Provide timely feedback on client experience and market strategy opportunities
• Analyze client and associate trends to deepen relationships and enhance service delivery
• Apply talent analytics to hiring, resource planning, performance management, and retention
• Support training and gather feedback to improve brand representation, messaging effectiveness, and client experience
• Potentially manage associates
• Promote inclusion, operational excellence, data-based decision-making, risk discipline, talent development, and business outcomes

• High School Diploma / GED / Secondary School or equivalent
• 40 hours per week
• 1st shift (United States of America)
• Skills:
  
  Influence;
  Issue Management;
  Policies, Procedures, and Guidelines Management;
  Process Management;
  Risk Management;
  Business Operations Management;
  Customer and Client Focus;
  Decision Making;
  Executive Presence;
  Leadership Development;
  Business Continuity Management;
  Controls Management;
  Monitoring, Surveillance, and Testing;
  Problem Solving;
  Process Mapping

Demonstrates expertise in strategic planning, client experience enhancement, and workforce optimization to drive market performance. Proficient in applying talent analytics for hiring, resource planning, and performance management while promoting operational excellence and data-driven decision-making.

• Strategic Planning
• Client Experience Enhancement
• Talent Analytics
• Risk Management
• Leadership Development

• Process Management
• Business Operations Management
• Decision Making
• Policies Management
• Controls Management

• Influence
• Problem Solving
• Executive Presence

• High School Diploma
• GED

• Workforce Optimization
• Client Focus
• Operational Excellence
• Business Continuity Management
• Monitoring and Surveillance