QA Technician-D1

This position is responsible for ensuring compliance with product specifications, quality & food safety standards, and all regulatory requirements. The QA technician will perform various product tests, evaluate product analyses, issue holds for nonconforming products, implement corrective actions, and document all data. This position will be scheduled for a 12-hour Day Shift working a 2,2,3 schedule.

• Conduct work in progress (WIP) and finished product analysis to determine conformance to quality standards.
• Support Operations with testing ingredients and/or WIP product to ensure product specifications are met.
• Prepare samples, standards, and solutions accurately.
• Be able to use, understand, and maintain the following laboratory equipment: GC, HPLC, LECO, NIR, pH meter, Aw meter, scales, grinders, blenders, etc.
• Calibrate and standardize analytical equipment within the laboratories and within the production facility.
• Lead all product deviations found within your shift as the QA representative.
• Communicate all product deviations to leadership and follow escalation protocols, as required.
• Work with Operations to evaluate nonconformances and implement corrective actions.
• Isolate and place nonconforming products, ingredients, or packaging on hold and communicate hold information to operations, QA, and logistics.
• Collect environmental residue samples from established locations to support the environmental monitoring program.
• Take swab/sponge samples during special occasions/events, as necessary.
• Test diluted sanitizers to verify concentration and record data.
• Conduct pre-operational inspections with ATP hygiene tests to evaluate the effectiveness of sanitation.
• Perform data entry and computer file maintenance on all tasks.
• Ensure all results for quality checks, titrations, pre-operational inspections, etc., are documented accurately and within a timely manner.
• Be familiar with the food safety plan and preventive controls for all products manufactured at the site.
• Coach teams on quality and food safety standards, such as GMPs, product specifications, Preventive Control limits, sanitation expectations, etc.
• Follow all company Safety Rules and Good Manufacturing Practices (GMP’s).
• Perform other duties as assigned.

• Must be able to report to work on time and to complete the entire scheduled shift; timely and regular attendance is required.
• Accustomed to and able to work in a high-volume, complex, and fast-paced environment; proven ability to manage multiple competing priorities.
• Strong problem‑solving skills coupled with the ability to act. A “can‑do” mindset and attitude is required.
• Flexible and able to work additional hours when workload, deadlines, production requirements, shift coverage, or overtime demands it.
• Consummate team player with an attitude of sharing and helping others.
• Positive, professional interaction with others and cooperation in a team setting.
• Ability to learn or know laboratory terminology and techniques; desire to work in a team‑based environment.
• Disciplined enough to work independently when required and stay on task.
• Attention to detail.
• Strong computer skills: proficient in Microsoft Suite (PowerPoint, Word, Excel, Outlook, Teams, etc.).
• Strong analytical, troubleshooting, reading, writing, and arithmetic skills.
• High‑school degree or equivalent required; basic understanding of food manufacturing operations.
• A degree in Food Science, Food Technology, Animal Science, Meat Science, Chemistry, Biology, Microbiology, or equivalent work experience is preferred.
• Ability to read and interpret documents such as safety rules, GMP’s and general instructions; good communication skills required.
• Ability to apply common sense understanding to carry out both oral and written instructions.

• Regularly required to stand and lift.
• Walk upstairs and walk at a minimum of 70% of the time during a 12‑hour shift.
• Work 12‑hour shifts on Day (2‑2‑3 schedule) with flexibility for additional hours.
• Occasionally lift/push/pull or carry up to 50lb; regularly lift 30–35lb.
• Squat or kneel and bend frequently.
• Climb steps frequently.
• Work in a hot environment.

Safe performance requires adherence to safety standards and practices. Noise level is usually moderate to high.

The J.M. Smucker Co. (the “Company”) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.