LPN, Allergy Specialist, Dr. Cristina Carter, Brentwood- Springs

Job Details

Job Location:

Westgate I (WG) - Cool Springs - Brentwood, TN 37027

Position Type:
Full Time (32-40 Weekly Hours)

Education Level: Technical Diploma, Certificate or Degree

Travel Percentage:
None

Job Shift: Day

Job Category:
Health Care

The Allergy Specialist is a member of the patient care delivery team and may perform clinical and administrative duties within the scope of state laws and regulations. The Allergy Specialist reports to the Department Manager. A dedicated Allergy Specialist is assigned to a specific practice. A float Allergy Specialist may float across practices and/or sites based on clinic needs. HMA is committed to high standards with regards to patient care, ethical and business conduct, and compliance with all laws, regulations and requirements, and as such expects staff to be patient focused and able to work collaboratively and efficiently with all members of the care delivery team, including but not limited to physicians and fellow clinic staff.

Core Competencies

• Gathers clinical data and documents per protocol in the patient’s chart
• Supports physicians and providers with a patient encounter, including but not limited to chart prep, assisting during a procedure(s), patient education
• Calls in or e‑prescribes prescriptions as ordered by the physician and maintains sample medication stock
• In accordance with established policies and procedures, prepares and administers medications and immunizations and performs tests and procedures as ordered by the physician and accurately documents in the patient’s chart
• Demonstrates knowledge and understanding of medication doses, side effects and potential reactions
• Follows established protocols for specimen collection and handling and disposing of infections or hazardous waste materials
• Operates and maintains various medical equipment needed in delivering patient care
• Answers phones/responds to patient messages in a timely manner per protocol
• Triage patients appropriately and notifies the physician and/or provider right away if a patient’s status and/or results warrant an immediate response
• If applicable, ensures sterile instrument processing is completed in accordance with established protocol and manufacturer recommendations

• Accurately schedules patient appointments by obtaining required information from patient (e.g., guarantor, referring physician), verifying patient’s insurance and provider participation, and utilizing the Practice Management system in accordance with protocols and procedures
• Conducts appointment reminder calls
• Schedules labs, tests and procedures as ordered by the physician and educates patients on what to expect
• Completes referrals and authorizations in a timely manner prior to patient’s scheduled appointment and, as applicable, ensures prior authorizations are in place prior to procedures
• Tracks all diagnostic studies to ensure results are received and patients are informed of results as directed by the physician and/or provider
• Maintains a clean and orderly work area and adheres to OSHA and infection control guidelines
• Takes inventory and orders supplies to prevent shortages/outages
• Attends and actively participates in required meetings, huddles and trainings to remain current of policies, procedures and workflows and to further develop skill set
• Complies with all HMA policies and procedures and accreditation agencies, OSHA, etc.

• Displays sensitivity, courtesy and respect when dealing with patients, team members and the general public
• Demonstrates a willingness to ensure patients’ questions are answered and their needs are addressed in a timely manner
• Goes the extra mile to assist others and communicates such that the message is received as intended

Specialty/Department Specific Competencies

• Proficient on skin and intradermal placement and reading
• Takes inventory of shot room stock and orders supplies as needed
• Understands when to order continued immunotherapy so series continues without disruption or delay and how to order so staff assigned to mixing is aware to mix a new series
• Proficient in the Rosch system to administer the correct immunotherapy…