Quality and Food Safety Manager

Role Description

The Quality/Food Safety Manager ensures Quality Policy, Food Safety, Core Values, and company policies/guidelines are adhered to.

Jackson, TN

• Participate in Level 10 Quality Manager Meetings
• Utilize and manage the Quality Module NCR, RGA, CAPA user interface for your facility.
• Manage programs for your facility such as ISO 9001:2015 or cGMP (Including Management Review Meetings, Document Control activities, Internal Audit Programs, HACCP/Risk Analysis, etc.)
• Manage quality training program for your facility.
• Assist in customer onboarding/quality activities (PPAPs, Control Plans, etc.)
• Manage Quarantine Bin area inventory.
• Manage the calibration program for the facility.
• Complete documented inspections via iAuditor
• Become an ISO 9001:2015 certified Lead Auditor or cGMP Lead Auditor
• • Supporting VOC (Voice of the Customer). Speak directly with customers to help resolve issues they may experience when necessary.
• Know and communicate quality metrics at your local facility.
• Participate in quality activities outside of your facility (Ex: Assisting a facility with Internal Auditing or offsite training opportunities)
• Navigation of the Quality server and common compliance information customers request (REACH, RoHS, etc.)
• Manage the Supplier Approval Program for your local facility.
• Request and review SCARs from suppliers
• Review, analyze, and communicate customer feedback activities for your facility.
• Manage the Root Cause/Corrective Action determination activities for your facility.

• Detailed knowledge of applicable industry environmental, health, and safety standards
• Strong written and verbal communication skills
• Able to conduct presentations and training of up to 10 people or more
• Problem solving skills with the ability to develop and implement solutions
• Ability to develop and implement safety policies, programs, and training
• Knowledge of manufacturing practices and processes
• Experience with Zoom, Word, Excel, PowerPoint, and Outlook
• Able to work independently or as a member of a team

Payment is dependent upon experience. BCBS medical/pharmacy plan, 401k, Disability, Life/AD&D, Dental/Vision plans, Paid Vacation, and more.

Rusken Packaging is a manufacturer of corrugated boxes, covering the southern and eastern U.S. Operating nineteen (19) facilities spread across ten (10) states, Rusken is one of the largest independent corrugated manufacturers in North America. For 50 years, our vision has been to provide our customers with the very best quality, value, and service in the industry, doing business with people you trust.