Manager In Training; Part Time

Location:

HB: 00019 Jackson, Tennessee (Old Hickory Mall).

Job Title:

Manager in Training. Department:
Operations. Hourly: $10.35 - $10.35. FLSA Status:
Non-Exempt.

Reports To:

Store Manager.

The Manager in Training assists the Store Manager with overall operations and administrative duties, serves as a store ambassador, and assumes supervisory control in the Store Manager’s absence.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Collaborate with the Store Manager to establish action plans for departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers across all departments as needed.
• Maintain awareness of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure departmental responsibilities and standards are completed.
• Inform the Store Manager of inventory movements and customer trends.
• Maintain quality customer service.
• Perform general administrative duties as needed and stay trained in the Store Manager’s responsibilities.
• Deliver extraordinary customer service as outlined in the Customer Service Manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with company direction.
• Protect company assets and financial information by ensuring internal control procedures' accuracy and reporting potential fraud risks.

• Supervise employees in the absence of the Store Manager.
• Carry out supervisory responsibilities in accordance with organization policies and applicable laws, including interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player, passionate about outstanding customer service and selling merchandise.