Sr Service Manager

Overview

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business. As a member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr.

Service Manager is a role model and leads by example.

Job Location:

12 - Southway Shopping Center - Houston, TX 77036

• Assist the Store Manager with tasks such as managing the sales floor, keeping up visual standards, performing opening and closing routines including store and registers, handling deposits and shipments.
• Assist in developing associates at all levels and building a team that works well together based on store needs.
• Follow and execute daily direction and goals for the shift, incorporating Loss Prevention and Safety messages into operations.

• Minimum of 6 months of management experience in retail or non‑retail; retail experience a plus.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to train, direct others, and develop associates at all levels.
• Good organizational skills with attention to detail.
• Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
• Ability to perform cash register functions and adjust priorities in a fast‑paced environment.
• Availability for a full‑time schedule including nights, weekends, and holidays.
• Physical ability to move, handle, and lift store merchandise.
• Style sense with a love of fashion.

• Medical, Dental, and Vision Plan
• Employee Assistance Program
• Life Insurance
• Employee Discount
• Paid Time Off
• 401(k) Plan with company match
• Referral Program
• Monthly Bonus Potential