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Sr Service Manager

Job in Jackson, Madison County, Tennessee, 38303, USA
Listing for: My Melrose
Full Time position
Listed on 2026-06-21
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

We appreciate the unique strengths and diversity of each individual, which makes us a great place to work and shop. Employees in all positions play a vital role in our business. As a member of the management team, the Sr. Service Manager has responsibility for ensuring the team delivers excellent customer service while demonstrating a high degree of professionalism. A Sr.

Service Manager is a role model and leads by example.

Location

Job Location:

12 - Southway Shopping Center - Houston, TX 77036

Responsibilities
  • Assist the Store Manager with tasks such as managing the sales floor, keeping up visual standards, performing opening and closing routines including store and registers, handling deposits and shipments.
  • Assist in developing associates at all levels and building a team that works well together based on store needs.
  • Follow and execute daily direction and goals for the shift, incorporating Loss Prevention and Safety messages into operations.
Qualifications
  • Minimum of 6 months of management experience in retail or non‑retail; retail experience a plus.
  • Strong interpersonal skills with a positive, engaging attitude.
  • Ability to train, direct others, and develop associates at all levels.
  • Good organizational skills with attention to detail.
  • Ability to read and interpret floor plans, safety rules, operating and maintenance instructions.
  • Ability to perform cash register functions and adjust priorities in a fast‑paced environment.
  • Availability for a full‑time schedule including nights, weekends, and holidays.
  • Physical ability to move, handle, and lift store merchandise.
  • Style sense with a love of fashion.
Benefits
  • Medical, Dental, and Vision Plan
  • Employee Assistance Program
  • Life Insurance
  • Employee Discount
  • Paid Time Off
  • 401(k) Plan with company match
  • Referral Program
  • Monthly Bonus Potential
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