SVP of Sales

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, delivering Customer Experience (CX), Business Process Outsourcing (BPO), and cloud technology solutions across multiple industries.

We are seeking a dynamic, visionary, and results‑driven SVP of Sales to lead our global sales organization. This high‑impact role shapes and executes the company’s sales strategy, drives revenue growth, and builds strategic partnerships that align with long‑term business objectives.

• Define and implement a forward‑looking sales strategy to achieve revenue, market share, and growth objectives.
• Build, mentor, and inspire a high‑performing sales organization, fostering a culture of innovation, accountability, and excellence.
• Identify and capitalize on new business opportunities across diverse markets and verticals to drive top‑line growth.
• Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition.
• Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance.
• Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals.
• Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes.
• Manage sales budgets, ensuring strategic resource allocation and maximum return on investment.
• Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.

• Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred.
• 15+ years of progressive sales leadership experience, including executive‑level roles.
• Proven success in leading large, geographically dispersed sales teams.
• Expertise in complex sales cycles, enterprise‑level deal negotiation, and strategic partnerships.
• Deep understanding of IT, BPO services, and consulting/software solutions.
• Strong business acumen, financial literacy, and strategic planning capabilities.
• Exceptional communication, negotiation, and relationship‑building skills.
• Proficiency in CRM platforms, sales analytics, and enablement tools.
• Willingness to travel extensively for business development and client engagement.
• Ability to thrive in fast‑paced, evolving markets and adapt to shifting priorities.

• Paid Time Off, annual PTO, and paid holidays.
• Incentives & rewards through daily, weekly, and monthly contests with cash bonuses and prizes.
• Health benefits:
  
  comprehensive medical, dental, and vision coverage after 60 days (MEC plans after 30 days). Options vary by location.
• Retirement savings programs where available.
• Disability and life insurance options.
• Supplemental insurance for accident and critical illness.
• Career growth through internal promotions and significant advancement opportunities.
• Paid training and continuous learning.
• Fun, engaging work environment with team‑oriented culture and casual dress code.

Starting compensation is based on experience, with a competitive base salary, a performance‑based incentive plan, and a range of benefits and incentives designed to reward and grow with the employee.

Additional job details:
This role is performed in a professional office environment. The employee will sit/stand for long periods while using a computer and telephone headset, and may occasionally move about the office.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI will not tolerate discrimination or harassment based on age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

MCI considers qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will consider applicants with criminal histories in a manner consistent with local and federal requirements.