Director of Sales Operations

Primary Responsibilities

• Strategic Leadership
  • Develop and execute a comprehensive sales strategy.
  • Implement programs to increase cross‑selling initiatives.
• Agent Development
  • Design and implement onboarding and training programs to maximize productivity.
  • Ensure compliance with carrier guidelines and contracting standards.
• Team Management
  • Lead, coach, and mentor the sales and administrative team.
  • Create a high‑performance culture focused on accountability, compliance, and growth.
• Performance Metrics & Reporting
  • Establish KPIs for agent activity, enrollments, activation, retention, and revenue.
  • Provide regular reporting and analysis to the executive team.
• Marketing & Lead Strategy
  • Collaborate with the marketing team to design and distribute content to the client base.
  • Creation of relevant video content that spurs engagement in the various social media channels.
  • Identify future strategic opportunities.

• Bachelor’s degree in business, Marketing, or a related field.
• Experience in Medicare sales or health insurance distribution.
• Deep understanding of the Medicare market, regulations, CMS compliance, and carrier processes.
• Proven sales track record.
• Experience managing multi‑state sales teams.
• Strong analytical, communication, and leadership skills.
• Licensed in Life & Health.
• Comfortable using CRM tools and sales technology platforms.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.