Maintenance Technician

Job Description Summary

Performs duties necessary to maintain Credit Union facilities to a standard of sustainability and a safe and secure environment for all internal and external members.

• Performs preventative maintenance to ensure that the condition of facilities, Credit Union vehicles, maintenance/construction equipment, and management systems operate effectively and safely, including but not limited to electrical, plumbing, HVAC, fire alarms, carpentry, welding, diesel/natural gas generators, and locksmithing.
• Assists with breakdown, rebuild, delivery, relocation and removal of furniture and other items throughout the Credit Union.
• Assists the Community Relations department with set‑up duties for events in a timely manner.
• Coordinates, directs and oversees the work of all contractors and vendors; ensures work is completed to all specifications.
• Assists with inventory tracking and documentation for the Asset Management Program and manages facilities warehouse inventory.
• Works after hours, weekends, and holidays when specific tasks require it.
• Performs after‑hours “On Call” duties on a rotational basis with other technicians within the department.

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
• Delivers friendly, caring service to internal and external members.
• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
• Follows all physical and online security procedures and maintains strict confidentiality of all member information.
• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
• Works scheduled hours and maintains punctuality.
• Performs other related duties as assigned or requested.

• High School Diploma (required).
• Valid US driver’s license (required).
• Valid DOT health card or must pass a DOT physical and obtain a DOT health card within 30 days of employment (required).
• Annual OSHA training on specific tools, equipment, and/or procedures (included but not limited to forklift, lockout/tagout, lifting, slip, trips and falls) (required).
• Alabama state certification or license in electrical, plumbing or HVAC (preferred).

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
• Demonstrate proper lifting and safety techniques.
• Use safe driving practices.
• Resolve problems utilizing advanced knowledge and experience.
• Communicate professionally and deliver information clearly and effectively.
• Actively listen to questions, opinions and ideas of others.
• Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.

• Constant standing, sitting, walking, bending and climbing.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Good vision (close and long, depth perception, color and shade distinction).
• Good hearing in regular proximity and louder work environments (warning signals and operating equipment sounds).
• Lifting and carrying up in excess of 100 pounds.

• Works in both indoor and outdoor environments.
• Moderate noise level.
• Occasionally exposed to moving mechanical parts and equipment.
• Occasionally exposed to fumes or airborne particles.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to risk of electrical shock.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability. We are proud to be a Drug‑Free and Tobacco‑Free Workplace.