Field Service Technician - Memphis, TN

Field Service Technician I – Memphis, TN

Position Summary:

Are you a Field Technician, Field Engineer, or Service Technician, or do you want to start a career in this field? If you are tech‑savvy, have a good mechanical aptitude, and can help us provide best‑in‑class service, this role may be for you. You will be the first line of response for our customers, communicating in an open, helpful, and engaging manner, triaging issues, and handling problems before they start.

Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels. Overtime available at time and a half. Benefits include: 7 paid holidays and 6 paid floating holidays, paid vacation up to 80 hours in the first year, 401(k) savings and retirement plan, company‑provided business‑use only vehicle, and medical insurance available immediately.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment such as self‑checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.