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Residential Team Lead; RTL- Jackson, TN

Job in Jackson, Madison County, Tennessee, 38303, USA
Listing for: St. John's Community Services
Full Time position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Community Health, Mental Health
  • Healthcare
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 18 - 22 USD Hourly USD 18.00 22.00 HOUR
Job Description & How to Apply Below

Job Details

  • Job Location:

    Tennessee
    - Jackson
    - Jackson, TN 38305
  • Position Type:
    Full Time
  • Education Level: High School
  • Salary Range: $18.62 Hourly
  • Job Shift: Multiple
  • Job Category:
    Nonprofit
    - Social Services
About St. John’s Community Services

As one of the oldest non-profit organizations founded in the District of Columbia, St. John’s Community Services (SJCS) is committed to supporting and advocating for people of all abilities. SJCS works to cultivate caring communities to ensure that all people have the opportunity to thrive, and no one is left behind. We support individuals living with intellectual and developmental disabilities as well as adults and children experiencing hunger and homelessness in 4 states and the District of Columbia.

At SJCS, we pride ourselves in meeting every person we support where they are, learning who they are, and affirming their individuality, unique strengths, and hopes. It’s why we exist. Advancing inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life is our mission, and our mission is what drives us and is at the heart of our services and programs.

What

are we looking for?

We are looking to add a Team Lead-Residential to our team. As the Team Lead you will support the individual needs and desired outcomes of the people with disabilities served whether in directly operated or supported living arrangements. Services provided should result in safe, normal living situations for individuals where self-direction, integration into the community and the development of independent daily living skills are integral and continuous aspects of everyday life.

Your

overall essential responsibilities will be the following:
  • Develop and lead a strong, collaborative team of residential support specialists to operate high quality, multi-dimensional residential services in assigned departments. Ensure routine meetings with each assigned department.
  • Continuously convey the mission, vision and philosophy of the agency through formal and informal communication with SJCS-TN residential support specialists. Interface directly with support specialist routinely as they perform their duties to provide direct instruction, coaching and modeling behavior exemplifying the agency’s beliefs.
  • Provide residential support staffing as indicated in annual budgets. Provide direct coverage in emergencies. Maintain 24-hour on-call management coverage for all assigned departments.
  • Lead the residential support specialist team to develop, implement and oversee all activities supporting the operation of assigned Community Living departments.
  • Ensure the full implementation and documentation of the ISP of each person served. Attend all assessment and ISP meetings.
  • Ensure that all staff are aware of and trained in Behavior Support Plans and that all required data is collected accurately and according to the stipulations of the plan.
  • Ensure that all residences and vehicles for which the agency has responsibility are maintained in a safe, secure and esthetically pleasing condition.
  • Ensure the safety and security of people always supported, ensure all individuals served are always free from harm. Ensure that all incidents are reported to the required parties in a thorough and timely manner. Conduct follow-up activities as requested; participate in investigations, in accordance with funding and licensing agency requirements and SJCS policies and procedures. Ensure routing of incident reports to appropriate.
  • Ensure that all medical care required to maintain optimal health and maximum benefit is implemented in a timely and thorough manner in accordance with the ISPs of individuals served. Recognize and respond to any health or behavioral changes in…
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