Shipping Coordinator

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards.

It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories.

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Simon & Schuster is currently seeking a Shipping Coordinator to join our Distribution Center in Jackson, TN. This position will be responsible for overseeing daily outbound shipping operations within the warehouse.

Job Summary

The Shipping Coordinator oversees daily outbound shipping operations within the warehouse to ensure customer orders are processed, packed, and shipped accurately and on schedule. This position works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient shipping workflows. The Shipping Coordinator supports operational efficiency, inventory accuracy, and high levels of customer service.

Key Responsibilities

• Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment
• Prepare and review shipping documentation including bills of lading, packing lists, and carrier labels
• Schedule shipments with carriers and arrange freight pickups
• Communicate with internal teams (sales, customer service, operations) regarding shipping status and issues
• Verify orders for accuracy before shipment, ensuring correct quantities and packaging
• Monitor shipment tracking and resolve delivery issues or delays
• Maintain shipping records and update warehouse management systems (WMS) or ERP systems
• Ensure compliance with company policies, safety regulations, and shipping standards
• Assist with inventory checks related to outbound shipments
• Coordinate with warehouse staff to prioritize urgent or expedited orders
• Identify opportunities to improve shipping efficiency and reduce costs

Qualifications

• High school diploma or equivalent (associate's degree or higher preferred)
• 2-4 years of experience in warehouse shipping, logistics, or distribution operations
• Experience with warehouse management systems (WMS), ERP systems, and shipping software
• Strong knowledge of shipping procedures, freight carriers, and logistics operations
• Proficiency in Microsoft Office, particularly Excel
• Ability to multitask and work in a fast-paced environment
• Strong attention to detail and organizational skills

Skills & Competencies

• Excellent communication and coordination skills
• Problem-solving and decision-making ability
• Time management and prioritization
• Accuracy in documentation and record-keeping
• Ability to work collaboratively with warehouse teams and management teams

Physical Requirements

• Ability to work in a warehouse environment
• Occasionally lifts 30-50 pounds
• Ability to stand, walk, and move throughout the warehouse for extended periods

SCHEDULED

WORK HOURS:

Monday - Friday, 7:30am-4:00pm

LOCATION:

Jackson TN

Simon & Schuster US is an equal opportunity employer (EOE) including disability/vet. At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Simon & Schuster US is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender…