Airport Agent - Customer Service

Overview

Come and work for Envoy Air, an American Airlines Group Company, at Jackson Hole Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

We are hiring immediately, with no experience required!

Pay rate: $26.93/ HR (includes $3.00 seasonal premium)

• Travel for free with your family and friends on flights across the American Airlines global network.
• Comprehensive benefits package includes health, dental, prescription, and vision coverage.
• Participate in our 401(k) program starting on your first day of employment; company match after one year.
• Entry‑level position with paid on‑the‑job training and development programs.
• Flexibility through shift trading and available overtime opportunities.
• Major discounts on hotels, cars, cruises, and more.

• Help people create a positive start to a passenger’s trip by greeting passengers and providing a seamless check‑in and ticketing experience.
• Use reservation/ticketing software to rebook itineraries and issue boarding passes while interacting with customers in a courteous, efficient, and friendly manner.
• Assist with luggage handling.
• Work varying shifts that may include irregular/extended hours, weekends, and holidays, with opportunities for growth over time.

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• 18 years or older.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre‑employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT.