RV Park Front Office Agent - Virginian Lodge, WY

PURPOSE:

The office staff ensures that the office is properly cleaned, stocked, and prepared according to policy, along with assisting RV guests so they have a great experience.

ESSENTIAL FUNCTIONS:

* Answering phone calls in a timely manner

* Taking reservations by phone & in person

* Helping guests at window with questions & checking in

* Keeping everything tidy in office.

* Checking on & cleaning (when necessary) the restrooms regularly

* Report any missing/found articles to Manager.

* Always respond in a friendly, helpful, and courteous manner to guest, fellow employees. and manager. Report all guest issues and complaints to the Manager.

NON
- ESSENTIAL FUNCTIONS:

* Perform special project and other responsibilities as assigned.

OTHER PERSONNEL ISSUES:

* Abide by payroll policies, procedures (timecards), Meals, and Rest Periods policy and OLS Rules of Conduct.

* Demonstrate a working knowledge of all RV safety and security procedures as required maintaining a secure and safe environment for Team Members as well as guest.

* Report any unusual occurrences and/or request to the Manager.

* Read and abide by all the regulations and rules of conduct stated in the Team Member Handbook. This is a non-smoking property

JOB REQUIREMENTS:

Education:

No formal education needed

Experience:

Prior RV experience desirable

Skills and Abilities:

Must be able to communicate in English, self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with the guests.