Executive Housekeeper - Anvil Hotel

FULL TIME REGULAR Anvil Hotel, Jackson, WY, US

5 days ago Requisition

Salary Range: $68,000.00 To $85,000.00 Annually

Anvil Hotel is a boutique hotel in the heart of downtown Jackson, Wyoming, just steps from Town Square and within easy reach of Grand Teton and Yellowstone. The property blends the rugged character of the American West with modern, frontier-inspired design, creating a place that feels relaxed, thoughtful, and connected to Jackson Hole.

At the Anvil Hotel Complex, the guest experience depends on details that feel effortless: a room that is ready when a traveler arrives, public spaces that feel warm and cared for, linens and amenities that are consistent, and a housekeeping team that understands the connection between cleanliness, comfort, and hospitality.

The Executive Housekeeper is responsible for leading the housekeeping, laundry, and public space functions at Anvil Hotel. This role owns the cleanliness, presentation, readiness, and overall condition of guest rooms and hotel spaces, making sure the property consistently feels cared for, organized, and guest‑ready.

This is a hands‑on leadership role for someone who holds a high standard, notices the details others miss, and knows how to build a team that can deliver those standards every day. This role requires both hospitality instincts and operational discipline: an eye for cleanliness, a strong sense of urgency, clear communication, thoughtful labor management, and a practical understanding of inventory, supplies, rooms flow, room status, and guest recovery.

• You understand that housekeeping is central to the guest experience, and that a clean, well‑presented hotel drives trust, reviews, repeat visits, and overall business performance.
• You notice the details: the room that is almost right, the lobby that needs attention, the linen par that is starting to slip, and the shift that needs more support before it falls behind.
• You lead from the floor and are comfortable jumping in, inspecting rooms, supporting laundry, resetting public spaces, and helping the team move through the day.
• You are steady under pressure and can balance guest needs, team capacity, labor expectations, and changing occupancy demands.
• You coach directly and fairly, set clear expectations, and hold the team accountable in a way that is consistent, professional, and respectful.
• You are a clear communicator who keeps Front Desk, Maintenance, and hotel leadership informed about room status, maintenance needs, team issues, and operational priorities.
• You are organized, safety‑minded, and comfortable managing supplies, inventory, equipment, schedules, and daily operating systems.

• Own the cleanliness, presentation, and readiness of guest rooms, public spaces, laundry areas, storage areas, and housekeeping work spaces.
• Lead, train, schedule, and supervise the housekeeping, laundry, and public space teams in alignment with Anvil standards and operational needs.
• Inspect guest rooms and public areas regularly to ensure each space meets hotel standards before being released to guests.
• Maintain clear daily communication with Front Desk and Maintenance regarding room status, out‑of‑order rooms, guest requests, maintenance concerns, and operational priorities.
• Manage departmental labor through thoughtful scheduling, proactive shift planning, and real‑time adjustment based on occupancy, arrivals, departures, and business needs.
• Maintain appropriate inventory levels for linen, cleaning supplies, guest amenities, equipment, and other housekeeping materials, including established par levels and reorder needs.
• Keep housekeeping storage areas and laundry facilities clean, organized, safe, and functioning properly.
• Resolve guest concerns related to housekeeping quickly, professionally, and with a focus on restoring trust in the guest experience.
• Support department budgets, cost controls, FF&E tracking, supply usage, and cost‑improvement efforts without compromising guest or team experience.
• Ensure team members understand their job expectations, receive appropriate training, and are held accountable through feedback, coaching,…