Assistant Food & Beverage Manager

Assistant Food & Beverage Manager

The Assistant Food & Beverage Manager is a hands-on operational support leader responsible for assisting with the seamless execution of front-of-house food and beverage operations at Trailborn Jackson Hole. This role supports daily service across Old Timer Bar & Restaurant, Mountainside Bar & Café, events, and related guest-facing outlets, helping maintain high standards of service, cleanliness, inventory accuracy, and team performance.

You'll work closely with the Food & Beverage Manager to uphold systems that drive efficiency, minimize waste, support cost control, and align every guest touchpoint with Trailborn's brand and service standards.

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.

• Assist in overseeing daily front-of-house operations, ensuring exceptional guest service and consistent team performance across dining, bar, café, banquets, and special events.
• Support shift execution by monitoring service flow, guest satisfaction, opening and closing duties, side work completion, and communication between front-of-house, culinary, and hotel operations teams.
• Assist with beverage inventory control, including par level maintenance, product usage tracking, waste reduction, transfers, counts, and accurate storage practices.
• Help manage beverage, labor, and operating costs through accurate reporting, recipe adherence, portion control, and collaboration with the Food & Beverage Manager, culinary team, and finance partners.
• Lead, coach, and support hourly F&B team members during assigned shifts, promoting accountability, consistency, teamwork, and genuine hospitality.
• Assist with training new and existing team members on service standards, menu knowledge, POS procedures, beverage standards, safety expectations, and Trailborn brand practices.
• Maintain cleanliness, safety, sanitation, and compliance standards across all service areas in alignment with Trailborn's brand expectations and applicable health and alcohol service requirements.
• Support on-site and off-site event execution with a focus on logistics, staffing needs, resource planning, setup, service timing, breakdown, and guest experience.
• Input and maintain beverage recipes, cost data, menus, item updates, and reporting information in internal systems, including Toast, Xtra Chef, and related platforms as applicable.
• Assist with operational audits, quality control checks, staff performance observations, daily shift notes, and follow-up on service or compliance opportunities.
• Facilitate pre-shift meetings and support ongoing communication to ensure teams are prepared for menu updates, property events, service priorities, and guest needs.
• Track tips, time punches, shift documentation, and other administrative details to support payroll accuracy and department operations.
• Perform other job-related duties assigned by management.

Minimum: 1–2+ years of food and beverage supervisory, lead, or assistant management experience, preferably in a hotel, restaurant, resort, or high-volume hospitality setting. 2+ years of bartending, serving, banquet, café, or front-of-house service experience in a guest-focused environment. Working knowledge of POS, inventory, and scheduling systems;
Toast and Xtra Chef experience preferred. TIPS and SERV Safe Manager certification, or the ability to obtain both upon hire. Must be 21+ and authorized to work in the U.S. Strong communication, organization, problem-solving, and guest service recovery skills. Ability to lead by example, support team accountability, and maintain composure in a fast-paced hospitality environment. Preferred:
Experience supporting F&B operations in a hotel, resort, multi-outlet restaurant, or event-driven concept. Experience assisting with staff training, shift leadership, inventory counts, ordering support, or cost-control processes. Knowledge of Jackson Hole, mountain resort service expectations, après-style hospitality, or seasonal hospitality…