Hotel General Manager - Faraway Jackson Hole

Collared Martin Hospitality is seeking an accomplished, commercially minded, and guest-centric General Manager to lead Faraway Jackson Hole. This is a high-impact leadership opportunity for a hospitality professional who combines refined service standards, disciplined operational execution, and a strong appreciation for luxury lifestyle hospitality.

Based on property in Jackson, Wyoming, the General Manager will be responsible for the overall performance, culture, guest experience, and long-term stewardship of Faraway Jackson Hole. The successful candidate will bring a visible, hands-on leadership style and the ability to balance exceptional guest experiences with financial accountability, team development, and brand integrity.

Established in January 2025, Collared Martin Hospitality operates the Faraway brand alongside a curated collection of independent lifestyle and luxury boutique hotels, restaurants, and nightlife destinations across Blue Flag Capital’s award-winning hospitality portfolio.

Our approach is grounded in connection, design, authenticity, and excellence. We create distinctive destinations that pair thoughtful design, local character, and intuitive service with a refined yet relaxed sense of hospitality. Faraway Hotels are designed to feel elevated, personal, and deeply connected to their surroundings.

The General Manager is the senior on-property leader for Faraway Jackson Hole and will oversee all aspects of resort operations, including Rooms, Front Office, Guest Services, Housekeeping, Engineering and Maintenance, Food & Beverage, Spa/Wellness, Security, outdoor spaces, and resort experiences.

This leader will own property-level financial performance, operational standards, team engagement, guest satisfaction, capital planning, and execution of the hotel’s strategic priorities. The General Manager will also serve as a critical on-site partner to ownership, corporate leadership, development teams, and contractors during construction, renovation, transition, and ongoing operations.

• Property Leadership & Financial Performance
• Establish and execute property strategies aligned with Faraway brand standards, ownership objectives, portfolio priorities, and market opportunity.
• Lead annual business planning, budgets, forecasts, labor strategy, capital planning, expense management, procurement, and profitability performance.
• Partner with Revenue Management, Sales, Marketing, Food & Beverage, and Brand teams to optimize rooms revenue, outlet performance, events, experiences, and ancillary revenue.
• Communicate property performance, key risks, opportunities, and operating priorities clearly to ownership, corporate leadership, and the hotel leadership team.
• Create a consistent cadence of reporting, accountability, and action planning across the operation.

• Ensure polished and seamless daily execution across all resort departments, with a focus on service, safety, cleanliness, maintenance, communication, and operational readiness.
• Maintain a highly visible presence throughout the hotel, engaging directly with guests and associates while leading by example.
• Conduct regular property walks to ensure guestrooms, public spaces, outlets, exterior areas, and back-of-house operations consistently meet Faraway’s design, ambiance, and quality standards.
• Lead VIP and high-profile guest experiences, oversee service recovery, and use guest feedback to improve the overall guest journey.
• Refine SOPs, service standards, quality-assurance practices, seasonal operating plans, and guest-facing procedures.
• Guide programming, amenities, local partnerships, and experiential offerings that reflect the Jackson Hole…