Night Audit

About Anvil Hotel

Anvil Hotel is your home base in Jackson, Wyoming - a place for travelers who come to explore the Tetons, wander downtown, find the right trail, and settle in after a day outside. We are here to help guests plan days they will remember, whether that means pointing them toward fresh powder, a quiet corner of the park, the right local shop, or a great meal at the end of the night.

Our team cares about grounded, generous hospitality: the kind that feels local, useful, and human. We notice the details, share what we know, and help guests feel connected to Jackson.

The Night Auditor is responsible for carrying the guest experience through the overnight hours while also completing the accounting, reporting, and front office work that closes one day and sets up the next. This role balances warm hospitality with accuracy, safety awareness, and strong attention to detail.

The Night Auditor checks guests in and out, responds to guest needs, answers calls, takes reservations, walks the property, and completes the nightly audit process in the property management system. They generate and review accounting reports, verify transactions, balance shift banks, and make sure the team has clear and accurate information for the next day.

This is a role for someone who is calm, steady, detail-oriented, and comfortable being the primary on-site point of contact during overnight hours.

• You are a natural host who understands that overnight hospitality still needs to feel welcoming, attentive, and personal.

• You are highly detail-oriented and comfortable working with numbers, reports, and accounting-related tasks.

• You stay calm and clear when working independently, handling guest needs, or responding to unexpected issues overnight.

• You notice what needs attention - a guest concern, a property issue, a safety matter, a shift checklist item - and youtake actionbefore it becomes a bigger problem.

• You communicate professionally with guests, managers, and teammates, and you know when to escalat

• You take pride in accuracy, follow-through, andkeepingthe front office organized, clean, and ready for the next shift.

• You understand that hospitality is a skill you practice, not a script you follow.

• Deliver a warm, confident, and professional guest experience during overnight hours.

• Check hotel guests in and out accurately and efficiently, andassistguests throughout their stay.

• Answer calls in a courteous and efficient manner,take reservations, and provide helpful information about the hotel and local area.

• Complete all nightly shift checklist items and follow all operating standards, policies, procedures, manuals, memos, and instructions.

• Generate accounting reports within the property management system and complete the night audit in compliance with property standards.

• Review, correct, print, and distribute nightly audit packets to the appropriate recipients.

• Open, secure, and balance shift banks, including verification of cash, credit card, androomcharge transactions.

• Respond promptly to guest comments, concerns, and requests; inform a manager when follow-up or corrective action is needed.

• Walk the property on a nightly basis, log property discrepancies, andimmediatelyaddress or elevate security and safety issues.

• Maintain a positive relationship with guests and employees, and promote guest name recognition whenever possible.

• Keep work areas clean, safe, organized, and ready for the next shift.

• Maintain knowledge of hotel services, amenities, systems, and guest resources.

• Six (6) months of related experience in hospitality, guest service, or a service-industry environment.

• Accounting, cash handling, night audit, or front desk experience preferred.

• High school diploma…