Museum Shop​/Admissions Associate

National Museum of Wildlife Art Museum Shop/Admissions Associate Jackson, WY
· Full time Company website

The Museum Shop/Admissions Associates are responsible for conducting sales, stocking inventory, answering questions from the public and maintaining appropriate operation of the Museum Shop. The Associates are responsible for providing a positive public image of the museum to all visitors.

Welcome to the National Museum of Wildlife Art The National Museum of Wildlife Art, founded in 1987, is a Jackson Hole museum holding more than 5,000 artworks representing wild animals from around the world. Featuring work by prominent artists such as Georgia O’Keeffe, Andy Warhol, Robert Kuhn, John James Audubon, and Carl Rungius, the Museum’s unsurpassed permanent collection chronicles much of the history of wildlife in art from 2500 B.C.E. to the present.

Built into a hillside overlooking the National Elk Refuge, the Museum received the designation “National Museum of Wildlife Art of the United States” by order of Congress in 2008. Boasting a museum shop, interactive children’s gallery, Palate restaurant, and outdoor Sculpture Trail, the Museum is only two-and-a-half miles north of Jackson Town Square, and two miles from the gateway of Grand Teton National Park.

Position

Duties and Responsibilities:

• Conduct daily shop sales, while providing excellent customer service. Meet and exceed monthly sales goals. Assisting customers to make the perfect purchase.
• Responsible for efficient and performing functions of accurate opening and/or closing Museum Shop procedures. This includes counting cash, nightly deposit, securing store. Review drawer count throughout the day.
• Responsible for the efficient and accurate operation of Museum Shop and Admissions point of sales system.
• Demonstrate product knowledge to encourage more sales.
• Assist with tracking and appropriate control of shop inventory.
• Stock shop inventory items and price incoming inventory. Marking low and out of stock items on the board for reordering.
• Check to make sure all items are properly priced. When necessary, print and apply barcode labels for inventory.
• Monitor Store Displays to ensure best inventory displays.
• Responsible for the appropriate monitoring and regular inspection of the Museum Shop to ensure the best quality possible presentation of museum shop items, promote the general museum image and provide a safe, secure environment for all visitors, volunteers, and staff.
• Following shipping procedures for timely shipping of purchases from the Museum Shop and the web site.
• Responsible for providing a concise, informative, and enthusiastic account of all relevant museum exhibits and program opportunities to the visiting public.
• Responsible for providing an appropriate public image for the museum.
• Be diligent to help control shrink/theft of store products.
• Responsible for answering incoming calls to the Museum in a professional and courteous manner.
• Cross trained to assist in operating the Admission Desk as scheduling requires, including selling of Museum memberships.
• Cross train to assist in receiving inventory, to assist Shop Supervisor, as required.
• Participate in retail training programs to improve selling techniques.
• Other duties as assigned.
• Responsible for greeting all museum visitors.
• Inform visitors of any possible gallery closures or announcements about the Museum.
• Provide a concise, informative, and enthusiastic account of all relevant museum exhibits and program opportunities to the visiting public.
• Responsible for the efficient and accurate operation of Shopify POS system and all front desk admissions related equipment.
• Provide an appropriate public image for the museum.
• Answer incoming calls to the…