Service Technician

Best Beverage Equipment Service (BBES) is ourownedservice organization dedicated to keeping some of the most visible beverage equipment in the field running at peak performance. Our technicians are specialists, not generalists, trusted by customers to diagnose, repair, install, andmaintaincommercial beverage systems that power offices, hospitality, convenience retail, and food service environments.

Backed by the resources, stability, and benefits of a Fortune 500 company, BBES technicians enjoy the autonomy of field work with the support, training, and tools needed to do the job right.

The BBES Service Technician is a highly skilled, field-based role responsible for servicing, installing, andmaintainingcommercial beverage and relatedfoodserviceequipment at customer locations. Unlike traditional service technician roles, BBES technicians dispatch directly from their homes, manage their own routes, and are expected tooperatewitha high levelof independence, professionalism, and technical expertise.

This role requires strong mechanical aptitude, comfort working across electrical, plumbing, and refrigeration-adjacent systems, and the ability to represent

BBES and our customers with confidence in the field.

Don’thave experience inall ofthese areas yet?

That’sokay! If you bring curiosity, drive, and a willingness to learn,we’llprovide the training and support to help you build the skills needed to succeed.

• Receive and respond to dispatched service calls and installations within your assigned territory, dispatching directly from your home
• Diagnose mechanical, electrical, and plumbing-related equipment issues and determine appropriate corrective action
• Repair, refurbish, calibrate, andmaintaincommercial beverage equipment,including coffee, soda fountain, frozen beverage, and related systems
• Perform preventative maintenance, emergency service calls, surveys, and new equipment installations
• Visually inspect, test, and listen to equipment toidentifymalfunctions; disassemble equipment as needed to access problem areas
• Replace worn or defective parts, realign and adjust components, and test equipment operation following repair
• Maintainaccurateandtimelydocumentation of all work performed using company-provided mobile technology
• Track maintenance, repairs, parts usage, and asset verification in company systems
• Maintain service vehicle, tools, and parts inventory in a clean, organized, and safe condition
• Build andmaintainstrong customer relationships by communicating clearly, professionally, and proactively
• Operate company vehicle safely and in compliance with fleet and safety policies
• Participate in overtime, on-call, or weekend service coverage as business needs require

• You take your company vehicle home anddispatchdirectly from your home base
• Travel time is paid fromwhen you leaveyourhome for yourfirst service call through completion of yourdrive home from yourlast call in the local market
• You’llreceive hands-on training at our HQ when hired, plus ongoing technical training and development
• You’llwork independently, but never alone; supported by experienced leadership, systems, and resources

Required Qualifications

• High School Diploma or GED required
• Priorexperienceperforming repairs on mechanical equipment; commercial beverage, food service, or similar equipment experience strongly preferred
• Solid working knowledge of small electrical appliances and mechanical systems
• Willingness and ability to learn plumbing connections, including water sources, drainage, copper, braided, and PEX lines
• Experience using common hand and power tools
• Ability to use diagnostic tools, testing equipment (e.g., volt/ohm meters), and mobile technology
• Strong written and verbal communication skills in English
• Ability to work independently with minimal supervision and manage time effectively
• Valid driver’s license with an acceptable driving record

Preferred (Not Required)

• Experience with soda fountain, coffee, frozen beverage, refrigeration, or food service equipment
• Prior field service or route-based technician experience
• Technical certifications ormanufacturertraining