Senior Business Operations Associate

Overview

This position should mirror the BOA position. The purpose behind this position is to retain BOAs that support high profile accounts. High profile accounts are those accounts maintaining over $100,000 in weekly spread and/or has maintained spread at an average above 90,000 for an 12 week consecutive period.

• Performs billing and financial analysis for assigned projects as it relates to account receivables
• Creates weekly and monthly reports on project/program performance of receivables
• Creates, analyzes and distributes operational and ad-hoc reporting as required
• Participate in weekly/monthly PO tracking management of accounts
• Ensures proper communication and timeliness of invoicing, including adjustments.
• Ensures key metrics are meet through monitoring of reports and weekly communication with team and field personnel
• Establishes and performs audits as necessary to ensure compliance with contract deliverables as it relates to receivables
• Confirms assigned projects/programs/contracts are closed out accurate and complete with a final invoice, if necessary
• Maintain Team Scorecard accuracy.
• Identifies OFIs and develops process improvements
• Assists with special projects
• SME and support liaison for field offices, program offices, front office, operational support group for accounts receivables
• Audits and tracks sub-vendor, supplier revenue and performance for projects/programs
• Supplies reporting and participates in 3rd party audits as needed
• Government Sr BOA:
  Certified payroll reports, enhanced reporting and billing requirements (tracking funding, specialized manual requirements, project detail and cost-to-date reporting), knowledge of government policies (travel, contract types)

• Proficient with Microsoft Excel
• Knowledge of invoice offerings
• Basic understanding of VMS tools
• Detail oriented
• Excellent communication skills
• Adaptable, flexible
• Ability to implement and streamline processes
• Ability to multi task and manage projects
• Ability to build strong relationships with Contract Analysts, Sales Directors and Front Office
• Adhere to all contract compliance as it relates to billing
• Sense of urgency
• Ability to research and resolve account issues
• Demonstrated ability to maintain statement ready accounts
• Demonstrated ability to escalate accounts timely
• All candidates must commit one year to the role and should not be actively pursuing other opportunities