Accounts Payable and Receivable Clerk

• Accurately record and apply client and agency receivables in the accounting system.
• Process payments received by check, credit card, field deposit, wire transfer, electronic funds transfer (EFT), and cash.
• Reconcile payments to invoices and ensure transactions are posted to the correct accounts.
• Research and resolve payment and billing discrepancies, including missing payments, over payments, billing errors, unapplied funds, and funding transfers.
• Prepare and process credit card and check refunds.
• Process billing adjustments and issue account credits in accordance with company procedures.
• Contact clients regarding outstanding balances and send invoices, statements, and payment reminders.
• Evaluate transactions and recommend the appropriate accounting treatment when standard procedures do not apply.

• Review, code, and enter vendor and carrier invoices accurately and promptly.
• Verify invoice details, approvals, account classifications, and supporting documentation before processing payments.
• Prepare and process payments by check, ACH, wire transfer, or other approved methods.
• Reconcile vendor statements and research missing invoices, duplicate charges, payment discrepancies, and outstanding balances.
• Maintain accurate vendor records, payment documentation, and accounts payable files.
• Respond to vendor, carrier, and internal inquiries regarding invoice and payment status.
• Assist with month-end reconciliations and other accounting close activities.

• Maintain accurate and complete accounting records in Applied Epic and other applicable systems.
• Perform administrative duties, including data entry, invoice preparation, document filing, and correspondence.
• Follow established internal controls, accounting procedures, and confidentiality requirements.
• Review work completed by the designated backup employee and provide guidance as needed.
• Assist with audits, account reconciliations, reporting, and special projects.
• Perform other accounting and administrative duties as assigned.

• Strong attention to detail and commitment to accuracy.
• Understanding of basic accounting principles and practices.
• Strong analytical, reconciliation, and problem-solving skills.
• Effective written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities and meet established deadlines.
• Professional customer service skills.
• Ability to handle confidential financial information appropriately.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Ability to work independently and collaboratively as part of a team.

• High school diploma or equivalent required.
• Associate or bachelor's degree in accounting, finance, business administration, or a related field preferred.
• Previous accounts payable, accounts receivable, bookkeeping, or accounting experience required.
• Experience working in an insurance agency or insurance accounting environment preferred.

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