Case Processing Specialist - Notional

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* Position contingent upon successful contract award.

TBD

T2 - Moderate Risk Public Trust (MRPT)

The Case Processor provides administrative and case management support for ICE Enforcement and Removal Operations (ERO) at the detention facility. This role ensures accurate and timely processing of detainee records, compliance with federal standards, and coordination with ICE officers to facilitate hearings, removals, and transfers.

Case Processing & Documentation

• Prepare, review, and manage detainee case files (A-files) ensuring completeness and accuracy.
• Enter and update data in ICE systems (e.g., ENFORCE Alien Removal Module - EARM/EADM).
• Maintain electronic and paper-based records in compliance with DHS privacy and security standards.

Docket Management

• Coordinate EOIR hearing schedules and USCIS adjudications.
• Ensure all required documentation for hearings, transfers, and removals is filed and verified.

Pre-Removal & Post-Removal Support

• Organize removal packages, including I-205, I-203, I-216, property receipts, and travel documents.
• Verify detainee property, medications, and legal paperwork prior to transfer or removal.
• Close cases in EARM and ensure proper archival of records.

Detainee Communication

• Schedule interviews between detainees and ICE officers, consulates, and legal representatives.
• Log and track detainee communication sheets (kites), grievances, and escalat...