Receptionist, Administrative​/Clerical

Overview

Mc Guire Woods  is seeking a professional, personable, and proactive Receptionist to serve as the first point of contact for clients and visitors at our Jacksonville office. This role requires strong administrative skills, excellent communication, and a commitment to delivering exceptional client service in a fast-paced, professional environment.

• General
  • Participate as part of a full team of conference services personnel for the firm, attending meetings, training activities, and potentially providing content and updates to the department Portal page.
  • Exhibit the firm’s core values of Excellence, Client Service, Integrity, Collegiality, Diversity and Inclusion, and Community.
• Reception Duties
  • Serve as the first point of contact by welcoming and announcing all clients and visitors, ensuring adherence to security protocols and managing visitor access lists.
  • Support the Office Administrator with office initiatives and collaborate to foster a positive office environment.
  • Work as part of a collaborative receptionist team to manage and direct incoming calls for local and other firm offices.
  • Manage conference room and visiting office reservations, including booking, confirming, adjusting, and maintaining the electronic reservation system; communicate updates and changes promptly.
  • Provide hospitality services to visitors, including assisting with belongings, offering beverages, basic printing/copying support, and parking validation.
  • Ensure all reception, conference room, and visiting attorney areas are maintained to firm standards and perform regular conference room refreshes throughout the day.
  • Accurately process office expense reports using Chrome River.
  • Maintain knowledge of emergency procedures and participate as part of the Building Evacuation Team.
  • Assist with catering needs.
  • Assist with special assignments as necessary, including birthday/anniversary announcements, snack program upkeep, and maintenance, internal office events and celebrations (examples: pot luck, internal happy hours, summer associate events).
  • Perform additional duties as directed.

• High school diploma or GED required.
• Administrative experience in the legal, financial, or hospitality industries with event planning exposure.
• Familiarity with the Jacksonville business landscape and the unique administrative needs of Florida-based legal service practices.
• Collaborative team player who is proactive, self-motivated, and eager to take on additional responsibilities.
• Friendly, approachable, and adaptable with a positive attitude and willingness to learn.
• Ability to manage multiple priorities in a professional office setting.
• Excellent verbal and written communication skills.
• Flexibility to work overtime as needed.
• Willingness and desire to work with innovative technology platforms; access to Harvey, a legal-specific AI tool that reduces time spent on routine tasks.

Along with excellent benefits, Mc Guire Woods  offers most employees a hybrid remote option allowing flexibility and work-life balance.