Workplace Services Lead

Summary of Position

The Workplace Services Lead plays a primary role in supporting the continuous operation and improvement of our Jacksonville office space, including site security, property maintenance and project-based initiatives.

• Assist the VP, Workplace in all aspects of project implementation as needed.
• Represent the Facilities Department in inter‑departmental meetings to support and facilitate communication and action between departments.
• Coordinate all Facilities activities, work direction, and support systems.
• Independently maintain and update administrative policies and processes.
• Set up, maintain, and organize department's central files, information, filing, and messages.
• Prepare and maintain RFPs, bid information, and other contract documents as needed for the facility.
• Prepare internal bill‑backs and documents for events supported by the Facilities organization.
• Provide administrative support to the VP, Facilities, Legal Department, and onsite leadership teams.
• Assist the Legal Department with administrative support, including routing correspondence for signature, supporting records retention processes, and completing miscellaneous tasks as assigned.
• Process travel arrangements and expense reports, including coding and allocation in accordance with company policies.
• Coordinate with property management for any maintenance requirements and/or inspections.
• Coordinate with building security on access card processing and physical security needs of space.
• Manage the security access‑control database in conjunction with building security.
• Process incoming and outgoing mail as needed.
• Answer phones and relieve receptionist as needed.
• Maintain office equipment and physical space.
• Handle building‑equipment emergencies on an ongoing basis and serve as a liaison between company employees and outside contractors called in to fix problems.
• Schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.
• Inventory, order, and stock all office supplies and kitchen areas.
• Special projects as assigned.
• Office role with a daily office presence required up to four days a week, or as needed.

• High school degree required; bachelor’s degree in engineering, facilities management, business management, or related field preferred.
• Certification in facilities management (FMP, CMP) a plus.
• Superior customer service skills and orientation.
• Ability to maintain consistent professionalism under stressful situations.
• Ability to plan and manage work under time constraints.
• Ability to multitask and work with minimal supervision.
• Excellent critical‑thinking skills and ability to direct responses during emergency situations.
• Excellent verbal and written communication skills and proven ability to provide direction to staff.
• Proficient in MS Office.
• Strong organizational skills and collaborative style needed.
• Knowledge of real‑estate, telecommunications, furniture, accounting, and building systems.

The base salary range for this position is $55,000 - $70,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements). During the first year of service, you will accrue 5.84 hours of PTO for each bi‑weekly pay period and will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually.

‘Telehealth Health’ is not an employer of record; if you are applying for a part‑time role, please contact your recruiter for additional details.

As an Equal Opportunity Employer, Teladoc Health will not discriminate based on age, race, religion, color, ethnicity, national origin, gender, gender identity or expression, sexual orientation, employee organization membership, medical condition, family history, genetics, veteran status, marital status, parental status or pregnancy. Teladoc Health prohibits discrimination or harassment of any kind.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.