Associate Escrow Assistant

Temporary Receptionist/Escrow Assistant (Title Experience Required)

Position Summary
We are seeking a Temporary Receptionist/Escrow Assistant to support our busy Division during an upcoming maternity leave. This role will serve as the primary receptionist
while also providing escrow support to the team. The ideal candidate will have prior experience working in a title company, escrow office, or real estate closing environment and be able to quickly step into a fast-paced operation with minimal training. This position is available immediately to allow for training and a smooth transition before the maternity leave begins. Due to the limited training time frame, prior title or escrow experience is
critical for success in this role.

Essential Duties and Responsibilities:

Reception Duties
Greet clients, real estate agents, lenders, and builders in a professional and welcoming manner.
Answer and direct incoming phone calls.
Manage conference room scheduling and closing appointments.
Receive and distribute incoming mail and deliveries.
Assist with general office organization and administrative tasks.

Escrow Assistant Duties
Provide support to Escrow Officers and Escrow Assistants.
Assist with file setup and file maintenance.
Review files for completeness and follow up on outstanding items as directed.
Assist with document preparation and post-closing tasks.
Communicate with lenders, builders, real estate agents, and customers regarding file status.
Scan, upload, and maintain electronic file documentation.
Assist with scheduling closings and coordinating closing logistics.
Perform other escrow-related duties as assigned.

Qualifications:
Required
Prior experience working in a title company, escrow office, or real estate closing environment. This experience is required and critical for success in this role.
Strong organizational and multitasking skills.
Excellent customer service and communication skills.
Ability to work independently and prioritize tasks in a fast-paced environment.
Proficiency with Microsoft Outlook, Word, and Excel.
Preferred
Experience supporting residential purchase transactions.
Experience working with home builder transactions.
Familiarity with title and escrow software systems.
Knowledge of closing processes and title industry terminology.

Ideal Candidate
We are looking for someone who can quickly become a productive member of the team, provide exceptional customer service at the front desk, and assist with escrow operations during a critical coverage period. Because of the limited training timeline, prior title or escrow experience is essential. The successful candidate will be comfortable managing multiple priorities, working independently, and supporting a high-volume home builder operation.