Administrative Assistant

Fusion HCR is Hiring!

Administrative Assistant

Location: Jacksonville FL(Onsite)
Type: Contract, short term coverage
Industry: Property Management & Real Estate

Fusion HCR is seeking a highly organized and customer-focused Administrative Assistant to support daily office operations and assist property management teams within a fast-paced environment. This role serves as the first point of contact for visitors, tenants, and internal stakeholders while providing administrative support, coordinating tenant-related transactions, maintaining records, and ensuring smooth office operations.

The ideal candidate is detail-oriented, professional, and enjoys working in a collaborative environment where customer service and accuracy are essential.

• Answer and route incoming calls, emails, and visitor inquiries in a professional manner
• Serve as the primary point of contact for office guests, tenants, vendors, and internal stakeholders
• Prepare, organize, and maintain electronic and paper records, files, and documentation
• Generate routine and ad hoc reports for management
• Coordinate office supply inventory and order materials as needed

• Assist with day-to-day tenant transactions including move-ins, move-outs, deposits, rent collection activities, and related documentation
• Support tenant access processes and scheduling activities
• Prepare and distribute move-in and move-out correspondence in accordance with company policies and local regulations
• Assist property management teams with administrative functions and transaction processing

• Maintain accurate records within company databases and systems
• Audit and track tenant-related transactions and documentation
• Ensure information is entered accurately and updated in a timely manner
• Assist management with reporting and administrative projects as assigned

• Deliver exceptional customer service to tenants, vendors, and internal departments
• Resolve routine inquiries and elevate more complex issues appropriately
• Build positive working relationships through professional communication and responsiveness

• High School Diploma or GED required
• Minimum of 2 years of administrative support experience
• Experience with in property management, leasing, real estate, or a related industry preferred
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Strong organizational and time-management skills
• Excellent verbal and written communication abilities
• Ability to multitask and manage competing priorities
• Strong attention to detail and accuracy
• Customer-service-oriented mindset with a professional demeanor

• Experience supporting property management or leasing operations
• Experience maintaining records and preparing reports
• Ability to work independently while collaborating effectively with cross-functional teams
• Strong problem-solving skills and willingness to assist where needed
• Comfortable working in a fast-paced office environment

• Provides exceptional support to tenants, visitors, and internal stakeholders
• Maintains accurate records and documentation with minimal errors
• Effectively manages administrative priorities while supporting property operations
• Demonstrates professionalism, reliability, and strong attention to detail
• Contributes to an organized and efficient office environment